Tag Archive - assessment

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The 4 Phase Planning Process for Church Leaders

Few churches have a great planning process. Most don’t even have a good planning process, if they have a process at all.

I’m not sure why this isn’t a bigger priority. Planning is certainly biblical. I don’t find many pastors who would really take aim at that fact. You’d have to throw out a lot of Proverbs, if you decided to.

Everyone likes to talk about stewardship and the stewardship of Kingdom resources, which involves a lot of wisdom and planning. So, if I have to put it in this context, learning a great planning process is good stewardship of Kingdom resources.

At the Unstuck Group we’ve been helping churches with strategic planning for quite a few years now, and we’ve seen a lot of what works and what doesn’t. We believe in the process the team at The Unstuck Group uses. We believe it’s a great planning process because it incorporates four key elements.

The 4 Phase Planning Process

4 Phase Process

Wise planning should always include:

1) Assessment – Understanding where you are now.

You should start with a good understanding of where you are now. We believe an outside perspective is always going to give you the best result. (We even bring in an outside facilitator when we do strategic planning for The Unstuck Group.) It’s also important to look at key metrics and not just rely on your opinions about the health of your church. Your opinions are heavily influenced by tradition and emotion, whether you want to believe it or not.

2) Planning – Defining where you are going and how you will get there.

Your plans should clarify and focus your vision, blending together the strategic, operational and financial aspects of your ministry. Involving ministry leaders from all of your departments brings alignment and will help you prevent ministry silos. Everyone will get on the same page about what you’re trying to accomplish, and what the wins are.

3) Structure – Determining the right form for your organization.

With a clear vision in place and core strategies outlined, you can easily see gaps in your staff team. For your plans to be realized, you will need to have the right people in the right roles. You will need a structure that creates accountability and supports the development of your staff.

4) Action  – Monitoring how you are doing and identifying what needs to change.

Plans that never see action are worthless. Your planning process needs to incorporate timelines, deadlines and evaluation. It needs to be a living, breathing thing that gets refreshed regularly as God leads your church into the future.

With a great planning process, you should be making wise decisions based on honest evaluations. You should be building the right team based on your plan. You should be making budget decisions based on your plan. You should be providing accountability for the execution of your plan. You should be routinely identifying what’s working and what isn’t.

And you shouldn’t feel stuck.

The Unstuck Group’s process walks churches through all four of these phases. And we continually receive stories from pastors who have learned this process and are seeing breakthrough. We’d love to share more about how it works with you. Follow this link to learn more about how it works.


This post was originally published on Tony Morgan’s blog. Tony serves as the Chief Strategic Officer at the Unstuck Group.  You can keep up with Tony at his blog by following this link.


Posted in Leadership

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10 Articles that will Help Your Church Make Vision Real

Thank you for making September a great month here at Helping Churches Make Vision Real! It’s great staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

10 Insider Focused Ministry Names

Yea, so even though this was written in 2013, this post continues to be one of the most visited on my blog. The language we choose to use is important because it both reflects and builds culture at the same time. And one of the most obvious ways to tell if a church is insider focused or outsider focused is the language that they choose to use. It either says that the church is “inclusive” or “exclusive.”

10 Indicators You’re Leading an Outsider-Focused Church

If you haven’t noticed, helping churches become outsider-focused and on mission with Jesus really matters to me. There is a tension that exists in most churches in America, a tension between being outsider-focused and insider-focused. The majority of churches I’ve worked with would affirm in principle that the bible teaches us that the Church should be focused on what Jesus is focused on, and that’s people who are outside of the faith meeting and following Him. However in practice most churches focus the majority of their budgets, staffing, energy and efforts not on reaching outsiders but keeping insiders happy. This leads to churches being insider-focused and missing the mission that Jesus has called His Church to.

8 Reasons Why People don’t Volunteer at your Church

I’ve never worked with a church that has said they don’t need more volunteers. But I’ve worked with a bunch of churches that have trouble getting people to volunteer and stay engaged volunteering. This is a critical issue for churches to figure out. The reason why this has to be a front-burner issue is because at the heart of it, volunteering is an essential component of the discipleship process in someone’s life. Plainly put, volunteering is discipleship. Understanding that, here are 8 reasons people aren’t volunteering in your church…and subsequently aren’t growing in their relationship with God.

The 5 Most Common Core Issues Facing the Church Today

I recently had the opportunity to sit down with Tony Morgan to discuss one of the Top 5 Core Issues Facing the Church Today. We discussed both internal and external communications. You see at The Unstuck Group we’ve worked with a lot of churches in the last couple of years, and we’ve started seeing some trends in the core issues that keep coming up. So, we conducted a small research project to identify the top five most common core issues of the churches we’ve worked with in the last year.

5 Symptoms your Church Needs more Volunteers

Through our research at the Unstuck Group we’ve discovered that the average church in America has 43% of their adults and students volunteering somewhere in the church. Follow this link if you’re interested in learning if your church is healthy in this area and others. While a lot of churches need more volunteers, most don’t know why they need more volunteers, or why it’s difficult for them to enlist and keep new volunteers.

How Many People Should Your Church have on Staff?

Before you buy into the idea that you need another staff person at your church, think again. That just may be the worst decision you make at your church this year. It’s not uncommon in churches that I work with to hear them say, “We need to add more staff.” After all if there are problems or areas where the church is stuck then throwing staff at that problem will surely fix it…right? Well, not always. In fact the opposite may be true. In fact the most effective churches that I see have a tendency to hire fewer staff not more staff. They hire more competent team members who have the ability to turn attenders into volunteers, volunteers into leaders, and build teams. Instead of paying people to do ministry they pay people to lead others to do ministry.

5 Ways to Help Your Small Groups be Successful

Whether you are starting from scratch at a brand-new church plant or blowing up a large system at an existing church, there are some principles that can help set up your new plan for success down the road. Here are five guidelines to think through.

Willow Creek Global Leadership Summit 2015

If you missed the 2015 Willow Creek Global Leadership Summit, then you missed some great content, great speakers, and incredible ideas that have the potential to shift your thinking when it comes to leadership. But no worries! Now you’ve got all the notes to every session right here at your fingertips for free! Hope you enjoy!

Ministry Health Assessment: Discover the True Health of your Church

I am really excited to let you know about a brand new tool from the Unstuck Group that will help you discover the true health of your church! For the first time ever you can actually take an online version of our Health Assessment tool and benchmark the health of your Church. You respond to the online survey; our team will analyze the responses and send you a customized report benchmarking your data against churches across the country. The report will give you unbiased data on your church’s health that you can use to inform your strategic priorities related to outreach, finances, connections, family ministry, serving, staffing and more!

Why Nice People Kill Churches

For the last 12 years I’ve had the incredible opportunity to serve on the Sr. Leadership Teams of some of the nations fastest growing and leading churches. Over that time I’ve observed time and time again one of the most destructive inclinations to church growth and the advancement of the Gospel is the simple fact that people on staff at most churches are simply too nice to each other.

Photo Credit: justin fain via Compfight cc


Posted in Leadership

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Ministry Health Assessment: Discover the True Health of your Church

I am really excited to let you know about a brand new tool from the Unstuck Group that will help you discover the true health of your church! If you follow my blog you’ve probably read something about the Health Assessment that we provide at the Unstuck Group.

You can check out more information about the Health Assessment Process below. But what I’m so anxious to tell you about is that for the first time ever you can actually take an online version of our Health Assessment tool and benchmark the health of your Church. You respond to the online survey; our team will analyze the responses and send you a customized report benchmarking your data against churches across the country. The report will give you unbiased data on your church’s health that you can use to inform your strategic priorities related to outreach, finances, connections, family ministry, serving, staffing and more!

Follow this link to get the truth about the health of your church!

Interested in learning more about the entire Health Assessment Process? It goes something like this:

Continue Reading…


Posted in Leadership

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How many People should be Volunteering at your Church?

Did you know that there is a direct connection between the amount of money a church invests in staffing and the number of people who volunteer? What we’ve discovered in our research at the Unstuck Group is that the as a church increases its spending on staffing the number of people volunteering decreases.

Translation: if you want more people to volunteer at your church you may need to spend less on staffing.

What we’ve learned through our experience and research is that the average church in America is mobilizing 43% of their adult and student population in volunteer opportunities. The reason it is so critical for churches to address this and take steps to move their culture in the right direction is because volunteering is discipleship. It’s not about filling roles and getting ministry done through people. It’s not about what we want from people, but rather what we want for people. Mobilizing people into volunteer roles is the ministry of pastors and church leaders. It is discipleship. Because volunteering and living an others first life is the very essence of what it means to live like Jesus.

Interested in learning more? Download the ebook “Vital Signs: Meaningful Metrics That Keep a Pulse on Your Church’s Health” or consider engaging the Unstuck Group to do a Ministry Health Assessment with your church to discover the health levels at your church and develop a plan to move things forward.

In the meantime below is a free exercise you can do with your team to begin addressing the volunteer culture at your church:

Continue Reading…


Posted in Leadership, Volunteers

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How Many People should your Church have on Staff?

Before you buy into the idea that you need another staff person at your church, think again. That just may be the worst decision you make at your church this year.

It’s not uncommon in churches that I work with to hear them say, “We need to add more staff.” After all if there are problems or areas where the church is stuck then throwing staff at that problem will surely fix it…right? Well, not always. In fact the opposite may be true. In fact the most effective churches that I see have a tendency to hire fewer staff not more staff. They hire more competent team members who have the ability to turn attenders into volunteers, volunteers into leaders, and build teams. Instead of paying people to do ministry they pay people to lead others to do ministry.

At the Unstuck Group we encourage churches to staff to a ratio of 100:1. As you can see in the chart above the average ratio of attendance to staff in most churches is 86:1. In other words for every 86 people in attendance at the church (including adults and kids), there’s typically one full-time staff person.

This number includes all paid staff at the church. That means administrative staff, support staff, ministry staff and pastors. This number also includes both full-time and part-time staff. We calculate the full-time equivalent (FTE) number by adding the total average number of hours part-time staff work and then dividing by 40. That number is added to the number of full-time staff to get the FTEs. For example, if there are 5 full-time employees and 10 part-time employees working a combined average of 200 hours per week, that makes for a total of 10 FTE’s.

Over staffing is a big deal in churches because it’s usually an indicator that:

1. The church has become Insider Focused

Typically an overstaffed church is paying people to do ministry and run programs to keep long-time people in the church happy.

2. The church has a Poor Culture of Volunteerism

There is a direct connection between staffing and volunteerism at churches. Generally the more a church spends on staffing the less likely attenders are to serve.

3. The church has Stopped Growing

There is also a direct connection between staffing and church growth. What we’ve discovered in our research at the Unstuck Group is that the more a church spends on staff the more the rate of attendance growth slows.

In other words the more staff your church has the more likely your church is to become insider focused, have a low level of buy-in and volunteerism by attenders, and to be plateaued or in decline.

Interested in learning more? Download the ebook “Vital Signs: Meaningful Metrics That Keep a Pulse on Your Church’s Health” or consider engaging the Unstuck Group to do a Ministry Health Assessment with your church.


Posted in Leadership, Staffing, Volunteers
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