Tag Archive - change

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Leading your Church into the New Normal of COVID-19

I recently was invited by Scott Ridout, who serves as the President of Converge, a movement of more than 1,300 churches to “Start and Strengthen Churches Worldwide,” to participate in a conversation about the impact of Covid-19 and the future new normal churches will be leading through.

In the conversation we discussed the new normal churches are currently leading through as a result of COVID-19 and the different approaches a church may take in the future depending upon the following 3 unique circumstances:

  1. A Blizzard: Is this a storm that the Church needs to weather for a moment?
  2. A Winter: Is this a season that we need to be prepared to get through?
  3. An Ice Age: Is this a prolonged event that will result in a new normal?

Along with myself and Scott Ridout the conversation was made up of the following Church Leaders:

  • Craig Smith, Lead Pastor of Mission Hills Church, a large mega-church in Littleton, CO.
  • Mike Schnepp, Executive Pastor at Vox Church, a fast growing multi-site church with 9 campuses across New England.
  • Rod Hairston, Lead Pastor of Messiah Community Church in the Baltimore area.  Rod planted the church while he was chaplain for the Baltimore Ravens (yes he has 2 Super Bowl rings). As an African American Pastor he is both experienced and articulate in the unique challenges facing multicultural congregations around the country.
  • Kyle Robinson, Executive Pastor of Wooddale Church a large multisite church with 4 locations in the Minneapolis Area.  

Posted in Leadership

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Top Posts of 2019 #8: “5 Characteristics of Churches that Change”

So this post about how to lead through change (code for how to help a declining church start growing again) comes in at number 8 this year.

Over the past 7 years working with the Unstuck Group I’ve consulted with all kinds of churches. Small churches, large churches, single site churches and multisite churches, churches that are denominationally entrenched and non-denominational churches, urban churches, rural churches and yes suburban churches.

Many of those churches have gone on to get unstuck and produce all kinds of great fruit, seeing many people meet Jesus and experiencing a reinvigorated season of ministry.

Unfortunately, not every church gets unstuck, but for those that do there are some common characteristics that I’ve observed.

Personal Ownership

Churches that change and get unstuck take personal ownership. They don’t blame previous leaders, they don’t blame the economy, they don’t blame what’s happening in their community, they don’t blame the people attending the church, and they don’t even blame the devil. Churches that change get to the point where they stop making excuses for not growing and reaching new people for Jesus. These churches don’t play the role of a victim. These church leaders intuitively know that you can’t change what you can’t control…and they know you can’t control much…but you can control your attitude, your effort, and your approach. These churches are willing to change all three of those things.

Justice Oriented

Somewhere along the line the leaders of churches that experience real genuine change acquire a holy discontent with the status quo. They begin to see that staying where they are and doing things the way they’ve been doing them would actually be wrong. Maybe even sinful. A sense of justice rises up in them prompting them forward to a new future with a different approach that produces different results.

Courage

Churches that actually change understand that change is going to be difficult. They know that it’s going to be painful. They know that not everyone is going to go with them on this new journey to reach people far from Jesus. They often times even admit that it’s going to be a bit scary. They simply have the courage to do it anyway.

Action Oriented

Often times these churches have gotten stuck because they’ve been risk adverse or more oriented towards keeping people they already have happy as opposed to doing new things to reach new people. Every church that I’ve seen change and get unstuck has adopted a new approach that has required them to take new action.

Strong Point Leadership

Something that I consistently see in churches that get unstuck and change is that they’re led by strong Sr. Pastors. Now don’t hear what I’m not saying. They’re not all led by dynamic communicators or incredibly gifted leaders. But they are led by Sr. Pastors who are strong and are willing to leverage whatever gifts God has given them to move the ball forward. Often times that simply means that they’ve accumulated relational trust over a long period of time and they’re willing to cash that trust in to move the church forward. Instead of riding off quietly into the sunset they’re willing to go out with their guns blazing so to speak.


Posted in Leadership

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Why the Grass isn’t Greener at that other Church

If you haven’t noticed, church staffing has become a competitive market in recent years. So much so that a quick Google search of “Church Staff Search Firms” will provide you with a list of companies whose entire purpose is to help staff local churches, and whom didn’t exist 20 years ago. By the way, some of these search firms are very good at their jobs.

It’s easier than ever for church staff members to change churches…and they are. Unfortunately, staff longevity is becoming a rare thing in churches. I frequently have conversations with churches that are looking to hire a new team member or a team member who is looking to make a move to a new church.

And while moving to a new church may be what God wants you to do, it’s important to remember that the grass isn’t always greener at that new church.

Your Expectations may not be Reasonable

Often times I hear sad stories from church staff members about how the church or their Pastor hasn’t met their expectations. Expectations that go unmet can create all kinds of hurt and disillusionment. However, your expectations may not be reasonable. It’s not your pastor’s job to disciple you, working at a church isn’t always rainbows and unicorns, and I know you got into ministry to be a part of life-change and people meeting Jesus but this is your job, you don’t get to get paid to do a hobby (and you shouldn’t get paid to have coffee with people all day long). So, temper your expectations (by the way, the secret to happiness in life is low expectations).

The Problem isn’t “out there”

Typically, when I hear church staff members talk about leaving their church the conversation focuses on a problem or series of problems at the church they’re currently serving in. The first bit of input I consistently find myself providing is this: “If God has given you the insight through His Spirt to see something in the church you serve at that needs to change, instead of criticizing it why don’t you try and help it be what you see God wants it to be?” Maybe the problem isn’t with the church, maybe the problem is you’re not being solution oriented and you’re focusing on what’s wrong instead of trying to help it get better.

Planting a New Church may not Fix it

When things get tough, many young leaders are opting to leave and plant a new church. And while I’m all for planting new churches to reach new people, too often these new churches are planted for all the wrong reasons by all the wrong people.

Sometimes you have to Create the kind of place you want to be

I firmly believe, that if at all possible (it isn’t always), the best option for you and the best option for your church is for you to stay and figure it out. You will grow through the process and the church will experience the benefit and fruit of you staying and figuring it out. Sometimes it’s worth staying and creating the kind of place you want to be.

Work at a church? Trying to figure out if it’s time for you to leave your church? Check out this post about “Why Church Staff Change Churches.”


Posted in Leadership, Staffing

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Leaders are the Culture

Everywhere I turn it seems like people are talking about culture. Team culture, staff culture, and organizational culture. How to build a healthy culture and how to avoid a toxic one. But what about the culture at your church? How do you know what your church culture actually is and how can you change it if you don’t like it?

A church’s culture is determined by the defining set of values, attitudes, beliefs, and behaviors of the Sr. Leadership Team. This could be the Sr. Pastor, the Staff Team, a Board, Deacons or a group of Volunteer Leaders depending on the size and nature of the church. Another way to say it is, show me the top 3-5 decision makers or leaders in your church and I’ll show you who your church is going to be and the culture you’re going to have in a couple of years.

Culture is something that is usually unnoticed, unspoken, and unexamined in churches. As a result, few churches ever take steps towards intentionally defining and building a healthy culture; instead it usually happens by default.

It’s common to see churches fall into ruts and get stuck in the familiar traps of, “just preach the Word,” “just reach people,” or “just build disciples.” The problem is building a healthy culture in a church; particularly a healthy leadership culture is never “just that easy.”

While every church already has a culture, most of them “happen on accident.” As the leader you have to create the culture. And here’s a truth about culture you may have never thought about before…

Leaders are the culture

Their behaviors, their attitudes, what they allow, what they address, how they approach people, the decisions that they make, how they dress and carry themselves, how approachable they are, the list goes on and on. All of this tells people how to behave.

This is why I can play a name association game with you, and by saying Jeff Bezos you automatically think about Amazon. Or if I say Mark Zuckerberg you think Facebook. Or if I say Steve Jobs you think Apple.

This is because over time every organization takes on the personality of the leader. This is how the organization takes its cultural cues. Some leaders understand this and are wise and intentional about it while others lead without thought as to how their behavior is building or eroding culture.

Because leaders are the culture at your church, the easiest and fastest way to change the culture at your church is to change the leader at your church.

Change the leader, change the culture

Obviously, a new leader is a leadership change and will result in a change to the culture. But I’m more so referring to the leader themselves changing and growing. This is why everything gets better when the leader gets better.

If you’re the leader at your church and you want a better culture on your team and at your church, than change and be a better you. Pay close attention to the culture of your church because it is a mirror for you and your leadership, and after all you are the culture.


Posted in Leadership

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How to Change things up and get your Church Growing Again

When momentum fades and growth begins to slow down at your church it can be tough to know exactly how to get things going in the right direction again. When plateau and stagnation set in it can be even more difficult to know what to do next.

Many church leaders I’ve talked to become paralyzed by the tension of wanting to keep long term people in the church around and engaged while also trying to reach new people by using old methods and approaches in an attempt to keep those long term people happy (wow that sentence is a mouthful). Change in this kind of a situation isn’t simple. If it were, every church that is plateaued or declining would turn around. While there are certainly some commonality in plateaued and declining churches there is not a “one size fits all” solution.

Most churches in this situation tend to adopt a measured approach to make incremental changes over time. While there are times when the wise approach is to make incremental changes over time, when things are stuck or declining it may take more courageous measures, because incremental change gets you incremental results.

“Incremental Change gets you Incremental Results”

If you’ve been leading in a church that is stuck or declining then you most likely already know what is getting you the results you’re currently getting, because you’re already doing it…it may be time to really do something different and take a different approach to get different results. Here’s a few things you can do right now to begin to change the trajectory of your church.

Listen to Different Voices

If you keep listening to the same people that you’ve always listened to you’re not going to generate any new ideas. Find some new voices. Instead of inviting the same old people to the meeting who have the same old ideas, change up the invite list. Bring in people from a different generation, background, or layer of the organization. I guarantee you’ll walk away with different ideas. Or make your next couple of hires from the outside. They’ll bring new ideas, different experiences and a new perspective to things.

Stop Learning from Other Churches

The Church is the only organization or people on the planet that has been entrusted with the Gospel and mission to share the Gospel with everyone on the Earth. But the Church does not have a corner on the market when it comes to innovation, organizational design, or leadership. So get outside of the Church and visit leaders from different industries and learn what principles can be transferred back into the area you’re leading in. A Chick-fil-A Executive once told me that they don’t look at other fast food companies to learn from, they go outside their tribe to other global industry leaders to learn from.

Fire Yourselves

This exercise will help you…I promise: Imagine that your entire leadership team has been removed and a new team is going to start. Before you pack up your boxes and move everything out, take a moment to write down the key issues you’ve never tackled and the changes you wanted to make. Help the new leadership understand what’s working, what’s broken, and what’s missing. Communicate the new initiatives they need to tackle and the things the ministry needs to stop doing. Once the departing team has confirmed that new direction, become the new leadership team. Start over, but this time follow through with everything you just agreed to do when you were out of a job. The reason this exercise is so helpful is that it helps to remove the emotions connected with core issues and new initiatives. It also eliminates the investment in ministries or strategies you’ve engaged in the past that aren’t working. A new leadership team wouldn’t have those attachments. They would start fresh. That’s what you need to do too.

Get some Outside Eyes

Bringing in an outside experienced professional with fresh eyes and different questions is a great way to help you begin to think differently. I know some great consultants at The Unstuck Group (the consulting group I’m involved with) that love the local church and want to see you win. We’ve literally helped hundreds of churches get unstuck!


Posted in Leadership
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