Tag Archive - church

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Top Posts of 2019 #5 “3 Big Reasons Why People are Leaving your Church”

Saturday, December 28, 2019

Half way through our countdown and we hit a topic that has been consistently popular in recent years…church growth and decline.

Do you know why people are leaving your church? Every church in America is going to experience people leave this year. You guys are smart, you and your leadership team could probably brain storm a long and reasonable list of reasons why people may leave a church. But do you know why people are leaving your church? It may not be for the reasons you’re thinking.

I recently had a conversation with some really smart folks who are doing really good work on why people leave churches and all of the research seems to be pointing to the same big three answers.

It’s Not the Church for them

They’ve tried it and it’s just not for them. Something about it just doesn’t fit with them. It may be the worship style, the preaching style, the theological beliefs, the approach to ministries like kids, students or groups, it could be the age demographic of the church or even the ethnic make-up of the church. They’ve tried and decided it’s just not the right fit for them. Okay, I can live with that.

An Unfulfilled Promise

Many people leave churches because their experience doesn’t match what was promised to them. They were told that life change happens best in circles not rows. They want friends and have tried to get into a group but can’t find a group that they click with. They were told that they can make a difference with their life by joining a volunteer team, but it wasn’t fun to serve, and they felt like they were being used to fill a spot instead of developed to be more of what Jesus wanted them to be. The list could go on…and it does. If we’re honest this one should really bother us. It bothers me.

There’s a Crisis in their Life

This one was a bit more surprising for me…but the data seems to back it up. You’d think when people hit a crisis that the church would be the place they’d run to for support. What’s being discovered is that many people go through a crisis like the death of a loved one, a serious sickness, a job loss, or a myriad of other life challenges and no one at the church even knows about it. As they naturally begin to spend more time focusing on solving their crisis they spend less time at church and church attendance fades until they no longer attend at all. Of all three of these reasons, I think this one in particular is a tremendous opportunity for churches to take ground in.

Posted in Leadership

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Top Posts of 2019 #6 “2 Fatal Church Leadership Mistakes”

Saturday, December 28, 2019

In “churchworld” there is a lot of mimicking that goes on. So instead of throwing out another “success story” for people to chase I’m learning that often stopping to diagnose and share mistakes can be much more powerful…and helpful. This post came in at number 6 this year…and yes I’ve learned these lessons the hard way.

When it comes to leading a church, there a lot of things that can go wrong that are outside of a pastor’s control. However, the other side of that coin is also true. There are a lot of wrong things that pastors do that are well within their control.

This isn’t an exhaustive list by any stretch of the imagination. There are all kinds of things I’ve seen church leaders do to sabotage themselves. But the following two mistakes are so common and so easy to solve that I couldn’t help identifying them.

Choosing Availability over Competency

Churches are notorious for choosing the available person over taking the time to search for or develop a competent person. Just because someone shows up doesn’t mean they’ll show out. I’ve seen churches choose staff too many times based on convenience. They’ll elevate a volunteer to a staff role because they’re a faithful volunteer and great at doing ministry or delivering tasks on time. I hope you don’t mishear me, I am all for developing internal talent, in fact about 75% of the staff who work at Sun Valley (the church I have the privilege of serving at) have been developed and hired internally. Unfortunately, just because someone can deliver tasks on time doesn’t mean they can build a team and lead others to do the tasks of ministry. It’s one thing to lead by doing, it’s a completely other thing to be able to delegate tasks to others or empower them to make decisions. Churches are also guilty of over promoting young talent too quickly because they see “something special” in them instead of developing that young talent. Promoting and developing aren’t the same thing. While it’s certainly more convenient to choose someone who’s already around and available it doesn’t always prove to be the right move.

Being a Discourager instead of an Encourager

When a good team member does something wrong, nine times out of ten they already know it. Every once in a while, (that 1 time in 10) you may need to point it out. You may need to check in with them to make sure you’re both seeing the same thing the same way, but good team members don’t need over coaching. They don’t need someone to be harsh with them or pick and point out every little thing they did wrong. They need encouragement. They need someone to believe in them and help lift their attitude, because when you lift someone’s attitude you lift their performance. You can’t play a good game with a bad attitude. Here’s the thing, even a mediocre performing team member doesn’t get any better when you rub their nose in a mistake they made. Taking an over critical or harsh approach discourages people, lowers their performance, and it demotivates. Do that long enough and all you’ll have left on your team are low performers. As a leader your words carry incredible power and weight. Use them to build people up and move them in the right direction.

If you’re a church leader and you struggle with either of these two pitfalls the first step you need to take is be honest with yourself, then be honest with your team and apologize to them. Own it. Then change your approach. It’s within your power to change. You can do this!

Posted in Leadership

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Top Posts of 2019 #7: “How to Build a Problem Solving Culture at your Church”

Friday, December 27, 2019

I mentioned when I began this countdown that team culture came up. I’ve fielded a lot of questions from church leaders on this topic and this post resonated with those conversations.

The best ideas don’t always come from where you think they come from.

In the Church we tend to hire professional pastors who are supposed have all of the answers. After all pastors go to seminary to learn theology and all kinds of good stuff about the Bible and how to teach it. The very nature of the structure lends itself to people thinking pastors have the answers. But guess what? We don’t. We may have some of the answers and even a few good ideas from time to time, but we don’t have all of the answers and we certainly don’t have the best ideas in the room.

The best ideas typically come from people who are closest to the problem.

So, for all of you who want to lead in a big church here’s one of the unfortunate implications of that statement. The larger the church is that you serve at and the more removed you are from day to day interaction with volunteers and people who attend your church, the more likely it is you have no idea what the best ideas are, in fact you probably don’t even know what the biggest problems are.

But your culture needs to allow ideas to flow up, input to be given and problems to be solved. Many churches never come to close to identifying or solving their biggest problems because their culture won’t allow it.

Here’s a few ideas about how you can start changing that.

1. Ask Good Questions

Asking instead of telling can quickly shift the culture of a team. Telling people what to do actually keeps them from learning to problem solve and think for themselves. Even if you have a strong opinion and you think your idea is the right idea, exercise restraint and start asking questions like, “What do you think we should do?,” “What do you think is best for our church?,” and “Is what we’re doing actually working?”

2. Push Decisions Down

If low level decisions consistently get escalated to high levels, then you’ve got a culture that is preventing you from solving problems. People are afraid to do the wrong thing, so they are escalating everything for input. Start to refuse to make decisions on things that you know others should be deciding on (otherwise you’ll train everyone to come to you for every decision). Do you have to make this decision?

3. Do Something About It

If you ask for input and then don’t actually do anything about it, you are training people not to answer you. If all you ever do is listen to problems, identify problems or talk about problems, the biggest problem you may have is a lack of courage to act.

4. Allow People to Make Mistakes

Each of my four kids can walk. I know that may not impress many of you, but there was a time when they were younger they could only crawl. When they got old enough and strong enough they would pull themselves up using a piece of furniture and attempt to take a step or two. They always failed. Every single one of them failed. There were some bumps and bruises and painful crash landings. But they’d get back up and try again. My wife and I would sit a few feed away from them and literally cheer them on. We’d tell them how proud of them we were for taking one lousy little step. You get where this is going. If you want to build a problem-solving culture in your church, you’ve got to cheer on little steps, little failures, and all of the moments they get back up and try again. Demeaning them won’t help them walk.

Posted in Leadership, Staffing

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Top Posts of 2019 #8: “5 Characteristics of Churches that Change”

Friday, December 27, 2019

So this post about how to lead through change (code for how to help a declining church start growing again) comes in at number 8 this year.

Over the past 7 years working with the Unstuck Group I’ve consulted with all kinds of churches. Small churches, large churches, single site churches and multisite churches, churches that are denominationally entrenched and non-denominational churches, urban churches, rural churches and yes suburban churches.

Many of those churches have gone on to get unstuck and produce all kinds of great fruit, seeing many people meet Jesus and experiencing a reinvigorated season of ministry.

Unfortunately, not every church gets unstuck, but for those that do there are some common characteristics that I’ve observed.

Personal Ownership

Churches that change and get unstuck take personal ownership. They don’t blame previous leaders, they don’t blame the economy, they don’t blame what’s happening in their community, they don’t blame the people attending the church, and they don’t even blame the devil. Churches that change get to the point where they stop making excuses for not growing and reaching new people for Jesus. These churches don’t play the role of a victim. These church leaders intuitively know that you can’t change what you can’t control…and they know you can’t control much…but you can control your attitude, your effort, and your approach. These churches are willing to change all three of those things.

Justice Oriented

Somewhere along the line the leaders of churches that experience real genuine change acquire a holy discontent with the status quo. They begin to see that staying where they are and doing things the way they’ve been doing them would actually be wrong. Maybe even sinful. A sense of justice rises up in them prompting them forward to a new future with a different approach that produces different results.

Courage

Churches that actually change understand that change is going to be difficult. They know that it’s going to be painful. They know that not everyone is going to go with them on this new journey to reach people far from Jesus. They often times even admit that it’s going to be a bit scary. They simply have the courage to do it anyway.

Action Oriented

Often times these churches have gotten stuck because they’ve been risk adverse or more oriented towards keeping people they already have happy as opposed to doing new things to reach new people. Every church that I’ve seen change and get unstuck has adopted a new approach that has required them to take new action.

Strong Point Leadership

Something that I consistently see in churches that get unstuck and change is that they’re led by strong Sr. Pastors. Now don’t hear what I’m not saying. They’re not all led by dynamic communicators or incredibly gifted leaders. But they are led by Sr. Pastors who are strong and are willing to leverage whatever gifts God has given them to move the ball forward. Often times that simply means that they’ve accumulated relational trust over a long period of time and they’re willing to cash that trust in to move the church forward. Instead of riding off quietly into the sunset they’re willing to go out with their guns blazing so to speak.

Posted in Leadership

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Top Posts of 2019 #10: “Avoiding My Multisite Mistakes”

Wednesday, December 25, 2019

As we close out 2019 I’m counting down the top 10 posts from this year. These are the posts that were clicked the most, commented on the most and shared the most. The “winning themes” this year tackled church growth, multisite, team culture and of course church leadership. Thank you for engaging with me through this content, it’s always fun to hear how these posts have been encouraging, challenging and helpful to others! I’m looking forward to another great year in 2020!

For the past seven years I’ve been serving as an Executive Pastor in a large multisite church in the Phoenix metro area…before that it was a single site megachurch in the Phoenix metro area…but adopting a multisite strategy changed everything. If you’d have asked me back in High School when I was called into ministry if I ever wanted to be an Executive Pastor at a Mega-Multisite church I probably would have replied, “What’s an Executive Pastor and what does Multisite mean?”

Recently I’ve been hearing stories of churches that went multisite somewhere along the way as a strategy to reach more people and deliver growth to a new community that are now releasing those campuses to be their own independent churches, shutting campuses down, or abandoning their multisite approach altogether.

I’m a firm believer in multisite as a strong and successful strategy to deliver growth into new communities for the right churches. I believe in it so strongly because I’ve seen so many people get to meet, know and follow Jesus that otherwise would not have been reached. But not every church is ready to go multisite.

The statistic still holds true that only 15% of multisite churches ever get past 3 campuses. It doesn’t have to be that way for you and your church. Here’s a few mistakes that I’ve made along the way that I hope you can learn from.

The Campus Pastor

Unfortunately, every time we’ve hired a Campus Pastor from the outside it hasn’t worked, every time. However, every time we’ve promoted someone from the inside, even if they’d only been on the team for a year, it’s been a win. One of the worst mistakes I made was hiring in a Campus Pastor from the outside and putting him on a campus that was the furthest away with the least visibility to coaching and the Central Team. He wasn’t a bad guy by any stretch of the imagination, we just didn’t put him in a situation to succeed.

Location, Location, Location!

We’ve started one campus in a set up and tear down situation. It met in the biggest, newest high school in the community. The room they met in had a pitched floor, theatre seating and a great stage. It was nicer than most churches! The problem was it was in the wrong location, it was buried in a neighborhood. As soon as we relocated that campus to their own facility on a major road with the right volume of drive by traffic, parking and accessibility it grew by nearly 50%.

Give Rope Don’t Take It

Multisite provides the opportunity to come up with all kinds of new solutions. Those new solutions 9 times out of 10 don’t come from central team that serves all of the campuses, they come from the campuses, because they’re the ones closest to the people. The trouble is when every campus is coming up with their own solutions it can make for not only complexity but straight up conflict between campuses and the central team. I’m all for innovation, but we’ve learned that there’s no innovation without first communication…and we’ve learned it’s much easier to give a little rope along the way and margin to contextualize and innovate than have to corral the horses and take that rope back once it’s already out there.

It Cost More Than You Think

Going multisite forced us to change our entire financial approach. We had church planted for years, and honestly church planting was a pretty low financial investment compared to starting a new campus. When you plant a church, you may send out a leader or two, you may send some families to go with them, you financially invest in it for a season and you may provide coaching for a while. But then once it’s birthed it’s pretty much on its own. When you launch a multisite campus you’re on the financial hook for the whole thing. If finances get tight you have to figure it out. You can count on multisite costing more than you think.

Need some help with the multisite journey at your church? The Unstuck Group has a unique process designed specifically for multisite churches. Follow this link to learn more!

Posted in Leadership
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