Tag Archive - efficiency

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Launching Multisite Campuses is the Easy Part

Jim Tomberlin, a strategic partner of the Unstuck Group and the nations foremost leader in the multisite movement recently said to me that, “Launching multisite campuses is the easier part of multisiting. Managing the inter-campus relationships and the restructuring necessary to accommodate a growing multisite strategy is the more difficult part. Multisite is not for the faint-of-heart!”

He’s right. Every parent knows that the process of making a baby is fun, but once the kids arrive on the screen everything changes. It’s one thing to start a new campus or two. That’s the exciting part. But multisite changes everything. That’s why only a handful of multisite churches ever get past 2 additional campuses. In fact, in their research, Leadership Network discovered that:

“Only 15% of multisite churches get beyond 2 additional campuses.”

You can’t launch new campuses and expect everything to stay the same. It takes courage to restructure and adopt new systems to accommodate a growing multisite strategy. Successful multisite churches are willing to live with the tension between their campuses being both centralized and decentralized at the same time. Decentralization doesn’t mean complete autonomy, and centralization doesn’t mean complete control. It’s a both-and solution.

1. Decision Making

Effective multisite churches push strategic decisions up and implementation decisions down.

2. Accumulation & Transference of Organizational Knowledge

You’ve already paid the dumb tax of learning and leveraging your “ministry best practices.” Great multisite churches take the time to write them down and replicate them.

3. Efficiency

Multisite churches that get past 2 additional campuses learn how to cut out the redundancy in the organization and develop “central service teams” that serve all campuses (for example: one centralized business department, among other things).

4. Innovation

Multisite is an innovation rich undertaking. It’s a nimble and flexible approach to “new markets” where innovation can take place in the smaller risk embracing culture of a newer campus and then learning passed along to more established campuses.

Interested in learning more about multisite? Join the first Multisite Leadership Coaching Network that starts in April!

Photo Credit: JustinJensen via Compfight cc


Posted in Leadership

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How Centralizing Ministry is Crippling Your Church

Many churches are enamored with the idea of centralization. Internally you’ll even hear churches talk about ideas like efficiencies, being streamlined or getting rid of redundancies.

In many multisite churches it’s even common to hear the term “Central Services” thrown around, a workgroup that is essentially designed to do away with redundancies and duplication of efforts between campuses. For instance, having one business department instead of staffing a business department or function on every campus. Seems smart right?

While at first pass centralization may seem like an efficient approach to greater ministry impact and moving further faster, it’s not always the best thing for the advancement of the mission of the church. In fact here are 6 ways well intentioned churches are unknowingly crippling their ministry impact for the sake of centralization.

1. Slows Decision Making

In a centralized system decisions get pushed up in the organization instead of down. It forces high-level staff members to deal with low-level problems. And it takes decision making away from those on the front line who are closest to the problem and probably know the most about it. Whenever Sr. level leaders are dealing with the wrong issues it slows the pace of any church or organization

2. Makes Communication Cumbersome

When communication has to be filtered through one person (the gatekeeper), or funneled through a chain of people you’ve got problem on your hands. Layers of bureaucracy, policy, and multistep communication chains slow progress towards the mission. And it creates more opportunities for miscommunication, misrepresentation, and misinterpretation of decision-making and actions to be taken.

3. Creates an “Us vs. Them “ Mentality

Whenever “we” have to wait for “them” to make a decision, and “they” don’t understand what “we” are dealing with on the frontline because “they” are somewhere back at a centralized headquarters it creates an “Us vs. Them” mentality.

4. Undermines Innovation

In any organization or church one of the most important sources for innovation and creative problem solving is the frontline employee or volunteer. Centralization takes away power from that individual to creatively solve their own problems and as a result people don’t learn how to think, rather they’re trained to just take orders. As a result creativity and innovation begin to dry up.

5. Requires very little Trust

When someone doesn’t need to be trusted to think and act through the filter of the culture of the church or organization it’s demoralizing. Conversely it’s an empowering thing to know that one is trusted, it boosts one’s spirit and often encourages them to rise to the occasion and actually increase the level of their game. Trust is the fuel that the best leaders and churches run on and if you’re not careful centralization can begin to erode trust and damage your culture.

6. The Gospel was Never meant to be Controlled

Ultimately the dance that church leaders do regarding centralization vs. decentralization comes down to an issue of control. And the Gospel was never meant to be controlled or managed it was meant to be unleashed.

Photo Credit: JustinJensen via Compfight cc


Posted in Leadership