Tag Archive - symptom

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Why Poor Internal Communication is a Symptom of something Worse

Any growing church or organization is going to experience pain along the way. Contrary to popular belief pain is not always a bad thing. It can be an indicator that something needs to change. Internal streamlined communication is one of the most common pain points that churches and organizations experience as they grow. The intriguing thing is that communication is rarely the real problem. It’s usually a symptom that the church or organization has outgrown its systems, structures and its time to change, or there is an unhealthy team culture.

#1 Cascading Communication
When information doesn’t cascade quickly and easily throughout the organization allowing the team members to quickly align and make decisions at the appropriate pace to respond to issues as they come up, there’s a communication problem.

#2 Lines of Communication
Too many lines of communication complicate things and complexity that isn’t married to efficiency slows things down.

#3 Information as Power
When information is used as power to hoard instead of to share decision-making slows down and the organization is robbed of the best thinking and solutions.

#4 Silos
When communication becomes territorial and team members don’t share information between departments you know you’ve got a problem that’s bigger than communication. 

#5 Who Makes What Decision?
When team members are confused as to whom they should go to for what decision communication is a symptom of a structural or system problem.

#6 Less Chance of a Veto
When information isn’t communicated up and team members would rather ask for forgiveness instead of permission, communication is an indicator that there is a cultural issue that needs to be addressed.

#7 End-around
When team members go around other team members, especially their supervisor this is another classic sign that unhealthy communication patterns are often a sing of an unhealthy team culture.


Posted in Leadership, Staffing

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Early Warning Signs Your Church is in Trouble

Many churches have a tendency to measure attendance and money as their primary indicators for success, and not necessarily always in that order. There are a lot of other indicators that churches can measure to understand if they’re winning or not (baptisms, 1st time guests, and how many people are in bible studies just to name a few). Early indicators that a church is in trouble are often more difficult to detect however. Similar to the way many life threatening diseases behave a church can look healthy on the outside while wasting away on the inside. And like a life threatening disease it can be very difficult to detect. Here are a few early indicators your church should be paying attention to:

Fuzzy about the Future

Perhaps the single most life-threatening indicator that a church is in trouble is a lack of clarity. Clarity provides a church with the power to make decisions efficiently and align the organizational components of the church to move forward. If you don’t know where you’re going, and can’t state it clearly, you’ve got no chance to get there.

High Rate of Turnover

When a church has trouble keeping staff and volunteers, the church is in trouble. Turnover is not only an issue when it comes to the paid staff of the church but also the volunteers. When turnover becomes the norm there is a cultural problem at play.

Playing Defense

When a church becomes risk averse and starts making choices based on who they are going to keep as opposed to who they are going to reach, the church is in trouble. The real danger in playing defense is that it becomes a cultural mindset that actually stands in opposition to the Gospel. You see the Gospel was never meant to be or does it need to be defended it’s intended to be unleashed.

Inward Focus

When a church uses language that you have to be an educated Christian to understand, has a high giving-per-head ratio, is expecting nonbelievers to jump in on and participate in ministry programs that long-time believers participate in, have a poor guest experience and haven’t thought through way-finding…that church is in trouble. For more on being an insider focused church follow this link.

Think your church might be in trouble? The Unstuck Group can help! We help churches grow their impact through church consulting and coaching experiences designed to focus vision, strategy and action. Follow this link to learn more!


Posted in Leadership