Breaking Through Your Capacity Lid

Tag Archive - volunteer

Breaking Through Your Capacity Lid

Tuesday, October 27, 2015

If you lead long enough eventually every leader and every organization will hit a leadership lid. You are going to outgrow your leadership skills and your organizational structures at some point. But what do you do when the lid at your church is a capacity lid? Capacity lids show up all over the place.

Facilities: If you build it they won’t always come.

Too many churches acquiesce to the pressure to build too soon and as a result they don’t maximize their current space. Instead of building try running multiple weekend services, try multiple venues on the same campus, park off campus, or move to a multisite strategy.

Volunteers: Volunteers are more important than the ministries.

Most churches run short on volunteers because they use volunteers to do the ministry instead of realizing that the volunteers are the ministry. Volunteering is discipleship. Take care of, invest in, and lead your volunteers and they’ll take care of the ministry.

Finances: Financial shortfalls can limit opportunities.

The two sides to finances in a church setting are building a culture of generosity in your church and then managing those finances so you position yourself to say yes to Jesus when He provides clear vision and opportunity. Immature organizations over extend themselves financially and self impose artificial lids as a result.

Staffing: The team outperforms the individual every time.

Scouting, attracting, developing and keeping talented team members are essentials to a growing church. But before you think paid staff think volunteer leaders. Paying people to do ministry should be the last resort.

Leadership: Leadership is a spiritual gift, but you can develop your leadership skills.

Leading a church of 100, 500, 1,000 and 10,000 are not the same thing. The higher you go you move from the science side of leadership to the art side of managing the momentum and emotion of the room. Get outside your tribe and start listening to and learning from successful people and organizations in other industries.

Character: Your talent can take you further than you character can sustain.

Character is the lowest leadership lid. No level of competency will ever make up for a fatal flaw in character because ministry and leadership run on trust. Character flaws erode trust every time.

Posted in Leadership

10 Articles that will Help Your Church Make Vision Real

Tuesday, October 6, 2015

Thank you for making September a great month here at Helping Churches Make Vision Real! It’s great staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

10 Insider Focused Ministry Names

Yea, so even though this was written in 2013, this post continues to be one of the most visited on my blog. The language we choose to use is important because it both reflects and builds culture at the same time. And one of the most obvious ways to tell if a church is insider focused or outsider focused is the language that they choose to use. It either says that the church is “inclusive” or “exclusive.”

10 Indicators You’re Leading an Outsider-Focused Church

If you haven’t noticed, helping churches become outsider-focused and on mission with Jesus really matters to me. There is a tension that exists in most churches in America, a tension between being outsider-focused and insider-focused. The majority of churches I’ve worked with would affirm in principle that the bible teaches us that the Church should be focused on what Jesus is focused on, and that’s people who are outside of the faith meeting and following Him. However in practice most churches focus the majority of their budgets, staffing, energy and efforts not on reaching outsiders but keeping insiders happy. This leads to churches being insider-focused and missing the mission that Jesus has called His Church to.

8 Reasons Why People don’t Volunteer at your Church

I’ve never worked with a church that has said they don’t need more volunteers. But I’ve worked with a bunch of churches that have trouble getting people to volunteer and stay engaged volunteering. This is a critical issue for churches to figure out. The reason why this has to be a front-burner issue is because at the heart of it, volunteering is an essential component of the discipleship process in someone’s life. Plainly put, volunteering is discipleship. Understanding that, here are 8 reasons people aren’t volunteering in your church…and subsequently aren’t growing in their relationship with God.

The 5 Most Common Core Issues Facing the Church Today

I recently had the opportunity to sit down with Tony Morgan to discuss one of the Top 5 Core Issues Facing the Church Today. We discussed both internal and external communications. You see at The Unstuck Group we’ve worked with a lot of churches in the last couple of years, and we’ve started seeing some trends in the core issues that keep coming up. So, we conducted a small research project to identify the top five most common core issues of the churches we’ve worked with in the last year.

5 Symptoms your Church Needs more Volunteers

Through our research at the Unstuck Group we’ve discovered that the average church in America has 43% of their adults and students volunteering somewhere in the church. Follow this link if you’re interested in learning if your church is healthy in this area and others. While a lot of churches need more volunteers, most don’t know why they need more volunteers, or why it’s difficult for them to enlist and keep new volunteers.

How Many People Should Your Church have on Staff?

Before you buy into the idea that you need another staff person at your church, think again. That just may be the worst decision you make at your church this year. It’s not uncommon in churches that I work with to hear them say, “We need to add more staff.” After all if there are problems or areas where the church is stuck then throwing staff at that problem will surely fix it…right? Well, not always. In fact the opposite may be true. In fact the most effective churches that I see have a tendency to hire fewer staff not more staff. They hire more competent team members who have the ability to turn attenders into volunteers, volunteers into leaders, and build teams. Instead of paying people to do ministry they pay people to lead others to do ministry.

5 Ways to Help Your Small Groups be Successful

Whether you are starting from scratch at a brand-new church plant or blowing up a large system at an existing church, there are some principles that can help set up your new plan for success down the road. Here are five guidelines to think through.

Willow Creek Global Leadership Summit 2015

If you missed the 2015 Willow Creek Global Leadership Summit, then you missed some great content, great speakers, and incredible ideas that have the potential to shift your thinking when it comes to leadership. But no worries! Now you’ve got all the notes to every session right here at your fingertips for free! Hope you enjoy!

Ministry Health Assessment: Discover the True Health of your Church

I am really excited to let you know about a brand new tool from the Unstuck Group that will help you discover the true health of your church! For the first time ever you can actually take an online version of our Health Assessment tool and benchmark the health of your Church. You respond to the online survey; our team will analyze the responses and send you a customized report benchmarking your data against churches across the country. The report will give you unbiased data on your church’s health that you can use to inform your strategic priorities related to outreach, finances, connections, family ministry, serving, staffing and more!

Why Nice People Kill Churches

For the last 12 years I’ve had the incredible opportunity to serve on the Sr. Leadership Teams of some of the nations fastest growing and leading churches. Over that time I’ve observed time and time again one of the most destructive inclinations to church growth and the advancement of the Gospel is the simple fact that people on staff at most churches are simply too nice to each other.

Photo Credit: justin fain via Compfight cc

Posted in Leadership

10 Articles that will Help Your Church Make Vision Real

Tuesday, September 1, 2015

Thank you for making August one of the best months ever here at Helping Churches Make Vision Real! It’s great staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

10 Insider Focused Ministry Names

The language we choose to use is important because it both reflects and builds culture at the same time. And one of the most obvious ways to tell if a church is insider focused or outsider focused is the language that they choose to use. It either says that the church is “inclusive” or “exclusive.”

10 Signs your Church is Headed for Decline

What if there were early warning signs (flashing lights on the dashboard) that helped indicate that trouble was ahead? In my experience Coaching Church Leaders and Consulting with Churches across the country I’ve seen the following 10 indicators of an impending decline over and over again.

4 Steps to Building a Strong Organizational Culture

Vision Arizona is a church planting network located in Arizona that boasts a 90% success rate. At a recent network gathering Chad Moore who serves as the Lead Pastor at Sun Valley Community Church, the church I have the pleasure of serving at, shared some background on a church that merged with Sun Valley to become a Sun Valley campus. During the talk he shared some clear steps that pastors can take to intentionally build a great culture in their churches. Here are some of my notes and thoughts from the talk.

Leadership Summit 2015: Bill Hybels

If you missed the Willow Creek Global Leadership Summit this year, no worries I’ve got you covered. I’ll be posting my notes and thoughts from each presenter next week. Until then, Willow Creek Community Church Founder and Senior Pastor Bill Hybels opened the Summit addressing The 5 Intangibles of Leadership. The following are leadership quotes and lessons from this incredible session.

8 Reasons Why People don’t Volunteer at your Church

Plainly put, volunteering is discipleship. Understanding that, here are 8 reasons people aren’t volunteering in your church…and subsequently aren’t growing in their relationship with God.

Risking Crazy

I recently had the opportunity to connect with Jason Taylor, Lead Pastor of The Vertical Church in Yuma, AZ and talk about his new book Risking Crazy. The following are highlights from the conversation. You can follow this link to get your hands on your own copy of his new book. In a world where following Jesus increasing looks crazy, Jason’s personal story of planting Vertical Church in Yuma, AZ challenges readers that following Jesus is still the best way to live life.

Why People don’t Volunteer at Church Anymore

I’ve never worked with a church that said they had enough volunteers to accomplish the vision that Jesus has given them. In fact here are some of the most common reasons why people may not be volunteering at your church:

Why Your Church Should Play More Freshmen

I recently heard Charlie Strong, the Head Coach of the Texas, Longhorns and former longtime Defensive Coordinator of the Florida, Gators say to the veteran players on the team that when it comes to position battles the tie is going to go to the freshmen. In other words, if a veteran (Sr. player and incumbent starter) is tied with a freshman when it comes to talent and performance the Freshman is going to play not the Sr. Sound harsh? There are 4 Key Lessons that the church can learn from Coach Strong when it comes to recruiting and developing young leaders. And the future of the church may depend on it.

How Many People Should Your Church Have on Staff?

5 Reasons Why Your Church Event is Leading People Nowhere

How do we get from here, to there? From where we are, to where we want to be? And how do we get people to go with us? The best process is always a one step process. As a result of that compact truth, companies and churches have been intent on pursuing the elegance of simplicity. Unfortunately what many well-meaning leaders have designed to be clear steps and bridges to move people and the organizations they lead towards a preferred destination have become roadblocks to movement and growth. Here are 5 reasons why your bridge event is leading people nowhere:

Photo Credit: justin fain via Compfight cc

Posted in Leadership

Changing the Customer Service Mindset at Your Church

Sunday, July 12, 2015

I was having a conversation the other day with some friends of mine who work for Apple. We were discussing the unique layout and customer experience that’s provided at their stores. Disclaimer: regardless of whether you prefer Mac or PC, if you’ve ever been in an Apple Store you know what it’s like to receive great customer service. In the conversation I picked up on a phrase that they dropped. They said,

“At Apple we don’t repair technology, we repair relationships.”

Apple, seemingly a technology company, recognizes itself to be so much more than that. They understand that when a customer comes in and has a problem with their tech or just needs some help getting their email set up on their phone, that there has been a brand withdraw made. Something didn’t work right, the tech wasn’t easy to use, or the customer just couldn’t figure it out on their own. They trust Apple just a little bit less and now the customer has to come into the store to receive assistance. The employees at the store are intentionally trained that every customer interaction is an opportunity to rebuild that trust and “repair relationship” with the brand…not just with the tech.

What if churches began to think that way? What if churches changed their mindset and trained their customer service team, greeting team, guest experience team, connections team, or whatever you call it team at your church to think that their job is to repair relationship…because it is.

The scriptures teach us that in the beginning humanity’s relationship with God was broken by sin and that Jesus came to repair that relationship. When we join Jesus in this movement that He started we are participating in something very holy.

There is something deeply theological about providing a great customer experience at your church. Don’t let anyone tell you any different.

Posted in Leadership

10 Signs your Church is Headed for Decline

Sunday, June 21, 2015

When I was young my Aunt purchased a brand new car. I didn’t have a car yet so even though it wasn’t red and it had 4 doors instead of 2 I thought it was really cool. And because she had a car and I didn’t she by default was cool too.

Everything was cool until she forgot to change the oil. Truth be told, she never changed the oil. From the day she drove the car off the lot to the day it died (which was much, much sooner than it should have), that car never experienced a single oil change. Routine maintenance wasn’t her strong suite. And most of us are just like her. We put off going to the doctor for our annual check-up, we postpone going to the dentist for our 6-month check up, and yes we put off routine maintenance on our automobiles.

We just keep going until it hurts enough that we are forced to stop and go in for a check up.

Unfortunately most church leadership teams operate the same way. They put off routine check ups and maintenance until it’s too late and decline starts to set in. What if there were early warning signs (flashing lights on the dashboard) that helped indicate that trouble was ahead? In my experience Coaching Church Leaders and Consulting with Churches across the country I’ve seen the following 10 indicators of an impending decline over and over again.

1. High Staff Turnover

When a church has trouble keeping staff, the church is in trouble. Some attrition is natural over time as the church grows, the staffing structures adjust, leaders hit lids, or vision shifts. But when turnover shifts from being a season to being the norm there is a cultural problem at play.

2. Fuzzy Vision

Without a doubt the single most life-threatening indicator that a church is in trouble is a lack of clarity. Clarity provides a church with the power to make decisions efficiently and align the organizational components of the church to move forward. If you don’t know where you’re going, and can’t state it clearly, you’ve got no chance to get there.

3. Complexity

When the church is growing it’s exciting! Staff members are hired, ministries are started, buildings are built and people are meeting Jesus! But it’s not as exciting when all of that growth and fun naturally lead to complexity. Growth naturally leads to complexity and complexity slows everything down.

4. Inward Focus

I’ve said this many times before, the most dangerous place a church can be in their life cycle is when the ministry they are doing is having a big impact with insiders (people who already know Jesus and are inside the church) but a low impact with outsiders (people who don’t know Jesus yet). It’s dangerous because it’s comfortable. It feels like things are going well and you have momentum because people are happy, they’re regularly attending, and they seem to be “all in” with what you’re doing. But if you aren’t reaching new people, your church or ministry is already moving towards unhealthiness and decline.

5. Defending the Past

When a church is busy defending the past instead of building the future it is headed for decline. When a church becomes risk averse and starts making choices based on who they are going to keep as opposed to who they are going to reach, the church is in trouble. The real danger in playing defense is that it becomes a cultural mindset that actually stands in opposition to the Gospel. You see the Gospel was never meant to be or does it need to be defended it’s intended to be unleashed.

6. No Strategic Plan

Strategy answers the question, “How are we going to get there?” It’s planning for tomorrow today. Little is more demoralizing to a church staff team than a bunch of empty inspirational talk that never materializes into real courageous action.

7. Leadership Void

There are a lot of challenges facing the modern church, but perhaps the greatest challenge is a leadership challenge. The modern church is simply an anti-leadership organization. It doesn’t attract, develop, or keep leaders. Leaders by their very nature are change agents. Because the unstated goal of most churches is to preserve the past, church leaders often times find themselves fighting the family instead of fighting the enemy.

8. No Spiritual Maturity Pathway

I’ve observed that some churches are stuck or declining not because they have a difficult time attracting or introducing new people to Jesus but because they have no plan in place to move people towards spiritual maturity or the plan they’re working is broken.

9. Policy Trumps People

Policies shrink the box of creativity. They set the standard for how we do what we do every time we do it. Policies tell everybody in the organization what they can’t do, and leaders are solution oriented not excuse or problem oriented. A church with a lot of policies will consistently find it difficult to attract and keep good leaders. It’s very possible to policy your way right into decline.

10. Volunteer Scarcity

One of the things we’ve learned through our research at the Unstuck Group is that the average church in America is mobilizing somewhere around 43% of their adult and student population in volunteer opportunities. The reason it is so critical for churches to address this and take steps to move their culture in the right direction is because volunteering is discipleship. It’s not about filling roles and getting ministry done through people. It’s not about what we want from people, but rather what we want for people. It is discipleship. Because volunteering and living an others first life is the very essence of what it means to live like Jesus.

It would probably be worth some time discussing this list with the Sr. Leadership Team at your church and evaluate where your church measures up in each of these 10 areas of health.

What can we do about it? Engage the Unstuck Group in a Ministry Health Assessment. Discover islands of strength to build on and areas of opportunity to work on before they become serious and decline sets in.

By the way…leave a comment; I’d love to hear about what you’d add to the list!

Posted in Leadership

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