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Mastering the Art of Facilitation

If you haven’t noticed leadership and leading young leaders in particular is changing. Peter Drucker, considered to be the father of modern management, actually predicted this shift. He once said that:

“The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.”

Most leaders find it easier to tell than to ask. And that’s because it is. It takes less time and it requires less personal security (among other things). But facilitating leaders have got this “ask first tell second” concept down.

The Team Outperforms the Individual

Great facilitators believe that the team outperforms the individual. That “we” is always better than “me.” While you may be a fantastic leader, no leader gets everything right every time. Involving the team reduces your “miss-rate,” and builds trust and buy-in at the same time.

Process not Content

Great facilitators believe that they’re “process” and the “content” lives within their team. The job of the facilitating leader is to mine out and unlock the best ideas from their team. They trust the process and their team. Try believing in your team, you may just be surprised how they rise to the occasion.

Questions not Answers

Instead of leading with answers, facilitating leaders lead with questions. Even if your experience and leadership intuition tells you the right answer, resist the temptation to tell, and instead ask. Facilitating leaders don’t believe they have all the right answers so they ask good questions. Asking great questions teaches people to think and begin to develop their leadership muscle instead of just blindly follow by being told what to do.

By the way, if you haven’t connected the dots yet, let me help. Peter Drucker didn’t think this one up all by himself. This idea is a very Gospel centered idea. The Apostle Paul wrote about this idea multiple times throughout the New Testament comparing Christians to the “body of Christ.” Stating over and over again this idea that we are better together and none of us are as good as all of us.


Posted in Leadership, Staffing

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Multisite Tools of the Trade

I work with two mobile teams. The church I serve at, Sun Valley Community Church, is a multisite church with staff that are distanced by up to 45 minutes. The consulting firm I’m a part of, The Unstuck Group, has consultants literally all over the country. Both of these organizations have high performing teams and produce great results. But in order to do that with mobile teams you need great mobile solutions. I know the market has become flooded with mobile solutions but here are 9 that I’ve used that really work. What experience do you have with mobile solutions? What would you add to the list? Leave a comment!

1. Zoom

When it comes to video meetings (and I do a bunch of them) I love Zoom. You can have multiple users in multiple locations on one call and whoever is speaking is “zoomed” in on. You can record videos to share with people who missed the meeting. It integrates both online meeting and group messaging. And there is a free version. Oh, and please don’t ever use Skype again…Zoom kills Skype.

2. Cam Scanner

CamScanner turns your smartphone into a scanner! You can easily send document scans to team members via email or the cloud and say goodbye to running between your desk and the printer. Allow team members to share comments, turns pics into .pdf’s. If you do work on charts or whiteboards, you’re probably going to want to download this app.

3. Trip It

If you do any traveling then TripIt is for you! I love this app! TripIt automatically creates a master itinerary for every trip for instant access to all your travel plans—anytime, on any device. In other words my flight, car rental, hotel are all in one place and it’s fully integrated with Google Maps. Love it!

4. Develop.me

A free human resources tool that helps your church promote a staff-wide culture of growth through goal-setting and performance reviews. 100% web based and supervisors and team members can make comments and stay on the same page regarding goals, job performance, and reviews.

5. Periscope

I actually did a post the other day about 10 Ways Your Church can Leverage Periscope so I won’t rehash that here, but I will encourage you to click the link. I think there are some intriguing ways to stay connected to team members in a mobile setting through Periscope. It’s worth checking out.

6. Planning Center

An industry standard go to tool for worship service planning. Schedule volunteers, manage music, and schedule worship services. Share music with band members, put rehearsal files online, add songs, media and other items to your services so your whole team is in the know. Track timing before and during your services, and get organized.

7. Expensify

Stop filling out expense reports and trying to find those receipts you lost to turn in, and simplify your expense reporting. Streamline the way your employees report expenses, the way expenses are approved, and the way you export that information to your accounting package. Quickly add cash expenses, automatically import all card transactions. Capture mileage, time, and other reimbursable/billable expenses. Code expenses to GL accounts, clients/projects, and custom fields.

8. Asana

Get out of email and into Asana. A great project management tool that puts communications and tasks all in one place instead of spread out over email and various notes. A great dashboard feature, easy team organization, and it’s even broken down into check lists with due dates and reminders!

9. Slack

Get rid of email and group texting and start using this messaging app for teams. Organize by projects, teams, campuses, or anything you’d like. Sharing files is easy as it integrates with apps like Google Drive and Dropbox. Oh, and it integrates with just about everything (including social media) so all your notifications come to one place. And it’s searchable. Smile.


Posted in Leadership, Staffing

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Leadership is a Team Sport

I find myself turning into one of those dads who brag on their kids. All four of them have strengths and things they’re brilliant at. But Lincoln, my 7-year old, is the athlete of the bunch. He’s fast, athletic, and is a winner (he gets it from his mom). He’s usually the smallest kid on the field, but he doesn’t know it. And he usually goes after the biggest kid on the field. He has that quarterback personality that people are drawn to and he simply believes he can’t lose and that he shouldn’t lose. It’s just hard-wired in him.

Don’t worry I’m not that delusional dad who is set on his kid being a D-1 athlete. But I am glad he’s playing team sports. Because leadership is a team sport, and he’s learning some incredible leadership lessons at a young age that will serve him well the rest of his life.

Most of us adults who are leading would do well to remind ourselves of some of those leadership lessons we can pick up from playing team sports.

1. Learn to Lose

Unless you live a very, very, very blessed life you’re probably going to experience some losses in life. Learning to lose gracefully and bounce back from a loss is a key to team sports. It’s one thing to be beat and lose, it’s a completely other thing to adopt a losers mindset.

2. Learn to Win

The point of playing the game is to win (forget all that don’t keep score and everybody gets a trophy stuff). If it’s worth playing, it’s worth winning. You want your team to adopt a winning mindset and get in the habit of winning. Let’s face it losing isn’t fun. People want to be a part of a winning team. But there’s a reason coaches tell players to, “Act like you’ve been there.” Pride will destroy a team.

3. Authority

At some point every talented player, if they’re going to be a great player, has to learn to submit to the authority of the coach. That it’s not their team, that they’re not running practices, making decisions, or calling the plays. Coach is. The faster everyone realizes who’s in charge and submits to his or her authority the faster the team can get on with winning.

4. Coaching

World-class athletes need coaching. In fact one of the reasons that they’re world-class athletes is because they recognize that they need coaching. They know how to receive, embrace, and learn from their coaches. Even though they’re at the top of the game, the pinnacle of their industry, they’re literally life-long learners when it comes to their craft.

5. Teamwork

You can go fast alone, but you can go far together. When it comes to team sports, mediocre players that have a great team mindset will always beat great players that have a mediocre team mindset. Relationships are key to any winning team. Winning teams don’t win alone they win together. They work hard at the relational integrity of the team. It leads to trust. And a talented team that trusts each other can go far together.

6. Hard Work

Practice doesn’t make perfect. Practice makes permanent. You want to play to win you have to practice to win. Winning isn’t easy. The old adage still rings true today, “Hard work beats talent when talent doesn’t work hard.”

7. Playing Position

Not everybody can play every position on the field. Each position takes a certain mindset, skillset, and body type. When you play to each player’s strength by placing each player in the right position, and when they stay in position, the team has a chance to win.

8. Team First

When you play a team sport you quickly realize that while there may be many players on the field, only one player can have the ball at any given time. And if you want to win, you’ve got to learn to put the team before yourself.


Posted in Leadership, Staffing

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5 Articles from June that will Help Your Church Make Vision Real

Thank you for making June an incredible month here at Helping Churches Make Vision Real! It’s great staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top 5 Posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

#1 “7 Habits of Highly Ineffective Church Leaders”

It’s much easier to identify poor leadership in others than it is in yourself. We have a tendency to judge our leadership based on our intentions and the leadership of other based on the results.

An old Russian Proverb says it this way, “The eye cannot see the eye.”

Over the years I’ve had the opportunity to observe all kinds of different Church Leaders who are leading in different sizes and “flavors,” churches. No matter the size or the flavor of the church I’ve seen the following 7 habits come up over and over again. So in no particular order, here are 7 common bad habits I’ve seen in Church Leaders over the years:

#2 “10 Signs Your Church is Headed for Decline”

When I was young my Aunt purchased a brand new car. I didn’t have a car yet so even though it wasn’t red and it had 4 doors instead of 2 I thought it was really cool. And because she had a car and I didn’t she by default was cool too.

Everything was cool until she forgot to change the oil. Truth be told, she never changed the oil. From the day she drove the car off the lot to the day it died (which was much, much sooner than it should have), that car never experienced a single oil change. Routine maintenance wasn’t her strong suite. And most of us are just like her. We put off going to the doctor for our annual check-up, we postpone going to the dentist for our 6-month check up, and yes we put off routine maintenance on our automobiles.

We just keep going until it hurts enough that we are forced to stop and go in for a check up.

Unfortunately most church leadership teams operate the same way. They put off routine check ups and maintenance until it’s too late and decline starts to set in. What if there were early warning signs (flashing lights on the dashboard) that helped indicate that trouble was ahead? In my experience Coaching Church Leaders and Consulting with Churches across the country I’ve seen the following 10 indicators of an impending decline over and over again.

#3 “5 Common Hiring Mistakes that Churches Make”

Recruiting and hiring a new team member can be exciting! Hire the right person and the whole team benefits. When you invite the right person to join your team not only is there an infusion of new talent, but also new ideas, fresh eyes, and a new well of experiences to go to. One new hire can literally improve the performance of the entire team. On the other hand, hire the wrong person and the ministry at your church could be set back for years.

Churches are notorious for making well-intentioned bad hires. At most churches the hiring process usually goes wrong for one of the following 5 reasons.

#4 “Discovering the Leadership Culture at Your Church”

While many churches may have a list of Core Values that they’ve built, very few churches that I’ve come across have taken the time to do the hard work of defining and clearly articulating their Staff Values or Leadership Culture that they’re trying to build at their church.

Culture is tough to define. It’s the elusive, soft stuff in the organization that’s more on the art side than the science side of leadership. It takes hard work to articulate it. But it’s a must for any church that wants to actually be intentional about building a particular staff leadership culture. A clearly defined culture allows you to make decisions, hires, and take any number of other steps at a faster pace. After all as Peter Drucker famously said…

“Culture eats strategy for breakfast.”
Peter Drucker –

Interested in discovering the Staff Leadership Culture at your Church? Start here. Gather your Sr. Leadership Team together and spend some time wrestling with the following two questions and build some lists together.

#5 “Work Hard Give Your Best & Put Family First”

How do I balance family and ministry? It’s a conversation I’ve had over and over again as a church staff member. I’ve heard church staff express deep frustration and anxiety over this question. They want to give their best to their ministry calling and yet sometimes feel like they’re sacrificing their family to follow Jesus. But then again doesn’t following Jesus mean you take care of and lead your family well? When you’re on staff at a church it means working weekends and often times being gone multiple nights of the week at meetings when church members are available. Further, many church staff members feel like they’re on call 24/7 to meet the needs of church attenders. You can see how ministry staff members can quickly feel tension over the whole balancing work and family, especially young church staff members who are just starting out and trying to figure it out.

At Sun Valley Community Church (the church I have the privilege of serving at) we’ve defined our leadership culture with 7 clear distinctives. If you’re interested in learning more about them you can follow this link. One of them states:

Photo Credit: justin fain via Compfight cc


Posted in Family, Leadership, Spiritual Formation, Staffing

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Discovering the Leadership Culture at Your Church

While many churches may have a list of Core Values that they’ve built, very few churches that I’ve come across have taken the time to do the hard work of defining and clearly articulating their Staff Values or Leadership Culture that they’re trying to build at their church.

Culture is tough to define. It’s the elusive, soft stuff in the organization that’s more on the art side than the science side of leadership. It takes hard work to articulate it. But it’s a must for any church that wants to actually be intentional about building a particular staff leadership culture. A clearly defined culture allows you to make decisions, hires, and take any number of other steps at a faster pace. After all as Peter Drucker famously said…

“Culture eats strategy for breakfast.”
Peter Drucker –

Interested in discovering the Staff Leadership Culture at your Church? Start here. Gather your Sr. Leadership Team together and spend some time wrestling with the following two questions and build some lists together.

We Love when our Staff: fill in the blank

What are the stories of the hero’s on your Staff? What are the behaviors that you wish everyone on your Staff portrayed? What are the moments that make you the most proud of your team?

We Cringe when our Staff: fill in the blank

What the the stories that you hope never get repeated? What attitudes have you seen your staff adopt, behaviors have you seen your staff engage in, or things you’ve heard them say that simply makes you cringe?

Photo Credit: Luigi Mengato via Compfight cc


Posted in Leadership, Staffing
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