Tag Archive - insider

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How to make Guests Feel Uncomfortable at your Church

It’s uncomfortable for a person who’s unfamiliar with God and church to go to church for the first time. Often times they feel as though they’re taking a huge risk by even showing up. Unfortunately, there are a lot of things that churches do to make guests feel even more uncomfortable when they go to church for the first time. Here are just a few…

Use Insider Language

Churches are notorious for using cute insider language like the “Butterfly Room” for the 2-year-olds. Just call it the 2-year-old room, that’s going to help guests understand it and not feel like an outsider. No guest knows if their kid should go in the butterfly room or the lady bug room…they’re raising kids not bugs. Also stay away from acrostics…I know every good Christian in America should know what FPU means, but I’m telling you, people who are new to church have no idea what you’re talking about. And if it’s confusing to them it could be the difference in them leaning in towards Jesus or away.

Point them Out

New people love to be singled out and made the center of attention, so make sure you do something like have them all remain seated and have everyone greet them in the worship service at some point. I hope you know that I’m kidding…if you don’t, let me let you in on a little secret…I’m kidding. Don’t point out new guests. Instead think through creative and nonthreatening ways for guests to self-identify themselves and let you know they’re there.

Make it Confusing to Navigate the Building

Make sure that you don’t use clear signage throughout your building. Guests should just know where to go when they come to our church, and if they don’t it’s their own fault. If they came to church more often they’d figure it out. When guests don’t know where to park, don’t know which entrance to go in, and have a difficult time navigating the facility because you haven’t thought about that for them and helped them through great way-finding, that always makes an already awkward situation worse.

Don’t Update your Facilities

That church building that looks and smells like it’s fresh out of 1980…yeah don’t update it, it’s vintage. We don’t need to impress people with our building. We’re here to worship God, not a building. I don’t think church buildings need to be crazy, over the top impressive…but when a church facility is not on par with other public space in the community it’s going to make guests feel uncomfortable.

Have Weird People taking care of their Kids

It’s weird dropping off your kids with someone you’ve never met before. It probably even makes some people feel like bad parents. Dropping off a kid in a room that is dirty and has old carpet, where the toys aren’t clean or a room that smells bad can make guests feel very uncomfortable. Not to mention dropping off kids where there is only a teenager or a male volunteer in the room can plain creep guests out. Oh, and make sure you don’t change their kids diapers and give the kids back to the guests with a dirty diaper…that always makes guests feel comfortable (sarcasm intended).

Ever been uncomfortable visiting a church for the first time? What made it so awkward for you? What are some other things you’ve seen churches do to make guests feel uncomfortable? Leave a comment, I’d love to hear about your experience and observations!


Posted in Leadership

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10 Articles that will Help your Church Make Vision Real

So January is behind us…how are all those New Year’s Resolutions holding up after one month? If you’re like most people…not so well. At least January went well here at Helping Churches Make Vision Real! It’s always good staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

10 Insider Focused Ministry Names

This post came out of a conversation I had with a Leadership Coaching Network that I was facilitating back in 2013. So I wrote this post 4 years ago and it continues to be one of my top posts of all-time. Hope it’s helpful!

How Many People should your Church have on Staff?

Before you buy into the idea that you need another staff person at your church, think again. That just may be the worst decision you make at your church this year.

Why People Don’t Invite their Friends to your Church

If your church is serious about growing and reaching new people you’ve got to figure out what is keeping people from inviting their friends. While many church leaders blame their people for not inviting their friends because they’re not “spiritually mature enough” or don’t have a “deep burden” for the lost I’d suggest it may be less complicated than that. It may be your fault.

5 Core Issues that will Fuel Growth in your Church in 2018

This year your church can take a different approach. I’m not talking about trying harder, I’m talking about trying different. I’m also not talking about making some risk free small tweaks. If you want different results you’ve got to adopt a different strategy and employ different tactics.

6 Things I bet you Don’t know about your Pastor’s Wife

While leaders get all the attention and accolades their families and private lives are thought of very little by the public. In fact in a moment in church history where we are inundated with volumes of leadership ideas and training very little is written about pastor’s wives.

Are you the Type of Person that can Work in a Fast-Growing Church?

In fact, most people in ministry will go their entire ministry career and not get the opportunity to be a part of a fast-growing church. That’s one reason, by the way, if you’re serving at a fast-growing church you should thank Jesus, soak it in, and enjoy it while you can. You’re sitting in a seat that few will ever get to. While there are a lot of factors that contribute seasons of fast church growth one of the things I’ve observed in all of them is that the staff that work at fast-growing churches are different. Here’s what I mean…

Is your Church Designed to get Stuck?

Your church is perfectly designed to get the results you’re currently getting. You’ve probably heard that said before. That means if your church is stuck it’s probably because it’s been designed to be stuck. Now I know you didn’t do that on purpose, I know you want to reach as many people with the Gospel as you possibly can. But churches get stuck because they’re designed, by intention or neglect, to be stuck.

8 Reasons Why People Don’t Volunteer at your Church 

I’ve never worked with a church that has said they don’t need more volunteers. But I’ve worked with a bunch of churches that have trouble getting people to volunteer and stay engaged volunteering.

What if Home Depot Functioned like a Church?

After spending half of the holiday season in the local Home Depot, I started thinking about how different Home Depot is from the majority of churches I’ve visited over the years, and what it would look like if Home Depot functioned like most churches in America.

The Difference between Preparation and Planning

Do great organizations prepare for the future or do they plan for it? The answer is, “yes.” To be clear preparation and planning are not the same thing, and great organizations become great by doing both.


Posted in Family, Leadership, Spiritual Formation, Staffing

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10 Articles that will Help your Church Make Vision Real

It’s almost Christmas!!! Hope you have all of your shopping done (not likely) and I’m praying that Christmas Eve is an incredible moment at your churches and that your people take the step to invite their friends and many people “say yes” to following Jesus! Until then, let me say thanks for making November another great month here at Helping Churches Make Vision Real! It’s always good staying connected with you through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

10 Insider Focused Ministry Names

This post came out of a conversation I had with a Leadership Coaching Network that I was facilitating back in 2013. So I wrote this post 4 years ago and it continues to be one of my top posts of all-time. Hope it’s helpful!

6 Lessons I’ve Learned from 6 Years of Multisite Church Leadership

Nearly 6 years ago Sun Valley Community Church (the church I have the honor of serving at) adopted a multisite strategy to deliver growth to new areas and reach new people with the Gospel. That one decision changed everything. Since that time, we’ve grown from one campus to five (with more to come) and we’ve learned a lot of lessons along the way. Some of those lessons, as you would expect, we’ve learned the hard way. Here’s a few that stand out.

10 Things that Require Zero Talent

“Hard work beats talent when talent doesn’t work hard.” That’s a statement I talk to my son about all the time. He’s only 9 years old, but I want him to grow up to have a great work ethic and a positive attitude. I don’t expect him to be the great at everything he attempts, but I do expect him to give a great effort. There’s a lot of things he can’t control in life, but he’ll always be able to control his effort and his attitude.

3 Shifts that Growing Multisite Churches Experience

The decision to adopt a multisite strategy to deliver growth may be a decision that your church is considering. While still young as a movement, multisite is proving to be an incredibly effective strategy for growing churches to deliver growth to new “markets” and reach new people with the Gospel. However, going multisite will make things more complicated and more difficult for you as a leader and for your church.

The Difference between Preparation and Planning

Do great organizations prepare for the future or do they plan for it? The answer is, “yes.” To be clear preparation and planning are not the same thing, and great organizations become great by doing both.

Stop Hiring People you Like

A wrong hire can set a ministry back for years and unfortunately churches aren’t known for making great hires. Pastors have a tendency to hire people that they like, and value relational chemistry over production. I get it. Pastors are taught Greek, Theology and the Bible. Seminaries aren’t known for providing great courses on recruiting, hiring and team development.

Why at Teaching Team is a better approach to Teaching at your Church

Although the idea of a teaching team is not a new idea, I’m surprised at the amount of churches across the country that have not embraced this approach to preaching in their weekend worship services.

8 Reasons Why People Don’t Volunteer at your Church 

I’ve never worked with a church that has said they don’t need more volunteers. But I’ve worked with a bunch of churches that have trouble getting people to volunteer and stay engaged volunteering.

Does your Church need to Sacrifice something Sacred?

Chances are your church has some “sacred cow” ministries that have been around for a long time, have a great history, have had a great impact in the past, but are on life support now. Does your church need to sacrifice some of these sacred cows?

The Difference between a Shepherd and a Leader

I love helping churches and leaders get unstuck and make vision real. In fact out of all the stuff I get to do with churches and leaders one of the things I enjoy the most is Leadership Coaching. Recently I had the incredible opportunity to spend a day coaching a group of Pastors and Church Leaders from Australia (unfortunately their cool accent didn’t rub off). One of the topics we spent time digging into was the difference between shepherding and leading in relation to why some churches are stuck while others move forward. Here are couple of thoughts from the conversation.


Posted in Leadership

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Why Most Churches are Successful Failures

Successful failure is when you successfully execute a plan that doesn’t work. You’ve planed your work and worked your plan. You’ve completed the task on time and on budget. You successfully executed the plan. The only problem is the plan didn’t work. The outcome was just wrong.

Many churches all across America are successful failures. They’re putting a lot of time and effort into doing church they way they do church only to see little to no fruit. Most churches are building something that nobody wants to be a part of. And the proof is in the fact that 80% of the nearly 400,000 churches in America are plateaued or declining.

People don’t want a class they want community

Most churches still offer classes as the primary way for people to get connected to their church. Most guests still attend a church for the first time at a weekend worship service and then they’re invited to attend a class. No matter how’s it’s branded it’s usually some form of membership or orientation class where they are provided content. Then they’re invited to another class (usually in the form of some kind of bible study) where they can get more content. People are looking for connection and community not classes or content. If people were really looking for another class to be a part of then Community Colleges across America would be overrun with a deluge of applicants.

People don’t want to be lectured they want to be changed

There are few settings outside of academia where people receive information in a lecture format anymore. People aren’t looking for another lecture. They’re looking for something real, tangible, and powerful. Does your God really have the power to change my most meaningful relationships? Can I experience real peace in life? Can my life really be different than it is today? Is there something truly spiritual about Christianity or is it just another self-help book to make my life “better?”

People don’t want to feel guilty they want to feel inspired

People are tired of coming to church and feeling guilty, shamed, preached at, spoken down to, and judged. Who would want to be a part of something like that? People want to be inspired. They want to know that there is hope. And while the Church has the most hope to offer the World, the average person in the world typically doesn’t associate “hope” and “church.” The Gospel is the most inspiring message in the history of the planet and somehow we’ve made it very unattractive.

People don’t want to be a part of something built for insiders

Let’s face it, most churches are designed by and for people who are already a part of the church. And by churches I mean the physical buildings and programs. Yes I know the church is not a building that you come to but a movement you’re a part of…but for the purpose of this conversation we’re talking about what outsiders view as the church – which are the buildings and programs. Most churches don’t match the architecture of other public space that people go to. And who wants to be a part of something where you feel like an outsider the moment you walk through the door because you don’t know the lingo, the songs (who sings songs other than happy birthday any ways), or the customs.

Don’t hear what I’m not saying. I love the Church, I’m a part of the Church, and I’m even on staff at a church. But I don’t think most churches are experiencing much success (success = life change), they’re actually failing. And what’s worse is that most churches are successful failures.


Posted in Leadership, Spiritual Formation

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Should your Church Spend more Energy Reaching or Keeping People?

It’s commonly said that you can tell if a church is insider-focused or outsider-focused by how they make decisions. Do they make decisions based on whom they’re trying to keep or whom they’re trying to reach? Oh, if it were only that simple.

Churches that Reach

  • Jesus started this movement called the Church with one simple mission, to reach outsiders.
  • Some churches become so focused on this mission that they’ll do anything short of sin to reach outsiders. Unfortunately this often involves ignoring insiders (people who have already said yes to Jesus)…which might be sin.
  • The challenge most outsider-focused churches have is helping people who say yes to following Jesus take their next steps with Him (discipleship).

Churches that Keep

  • It’s also clear through the teachings of Jesus that knowing and following God is relational by it’s very nature and can not be done well alone. This is why He said that His followers would be known by the quality of their relationships (love).
  • Some churches become so focused on the “one another’s” of Scripture that they don’t make room for outsiders. They frequently become so comfortable that they’re unwilling to change to reach people. That’s the exact opposite of the definition of maturity that so many insider-focused churches cling to.
  • The challenge most insider-focused churches have is helping people actually say yes to Jesus (evangelism).

I recently heard Dr. Kara Powell who serves as the Executive Director of the Fuller Youth Institute say, “Balance is something we swing through on the way to the other extreme.”

Great church leaders don’t try to balance reaching people and keeping people. They’re willing to live in the tension that the call of the Church is to reach outsiders and impact insiders. They don’t see these as two opposing forces rather complimentary ideas that fuel the movement of the church. It’s not one or the other…it’s both and.


Posted in Spiritual Formation
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