Why Bringing Problems to a Leader is a Problem

Sunday, October 19, 2014

Leaders aren’t looking for problems. They’re looking for solutions. That’s one of things that make leaders…well, leaders. They find solutions, not problems. They lean into the future, not the past. Leaders naturally create chaos and tension in an organization they don’t resolve it. Because they know that every organization needs a certain amount of chaos or it stagnates and dies. And that’s why consistently bringing problems to a leader is a sure way to get your leader frustrated with you.

How to approach problems with your leader:

1. Seek Coaching: Seek out your leader early and often. Especially when you sense a problem is coming your way. If you are working with a good leader they’ll be happy to coach you…but don’t expect them to make the play for you.

2. Provide Solutions: If you are facing a problem that you feel like you need your leaders input on, then bring a couple of viable solutions with you.

3. Don’t Ask Them to Solve It: Don’t ask your leader to do your job for you. Your leader trusts you to execute the vision of the organization within the scope of influence you’ve been given or you wouldn’t be in the seat you’re in.

You know you have a problem with your team when:

1. Repetitive Problems: When you’ve got a staff member that has a problem that comes up over and over again, you’ve got a problem.

2. When you have to Point it Out: When your staff member is facing a problem, and they don’t recognize that they are facing a problem…especially if it’s a trend, you’ve got a problem with that team member.

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Posted in Leadership, Staffing

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5 Articles that will Help Your Church Make Vision Real

Sunday, September 7, 2014

Thank you for making August a great month here at Helping Churches Make Vision Real! It’s great staying connected with you through social media and hearing about how helpful different articles have been. So, thank you for connecting with me through the content on this blog! You made these the top 5 Posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

1. A Large Multisite Church in Phoenix is Hiring a Preteen Pastor

I’m pleased to announce a new Staff Search. Sun Valley Community Church, the church I have the honor of serving at, is beginning a national search for a Preteen Pastor to lead the ministry to 5th & 6th grade students on our Gilbert Campus. Sun Valley began as a church plant in 1990 in Chandler, Arizona. Over the years Sun Valley has grown into a large mult-site church in the Phoenix metro area. Currently there are three campuses located in Gilbert, Tempe and Casa Grande with a total weekend attendance of over 5,000 people. Sun Valley was recently named by Outreach Magazine as one of the top 10 fastest growing churches in America. The Gilbert Campus is the original and largest campus with well over 3,500 in weekly average attendance. Sun Valley was recently featured in a new book by Leadership Network about church mergers: Better Together: Making Church Mergers Work. To learn more about that story click here Part-1 and Part-2.

2. 5 Reasons I Would Never Hire You

Over the years I’ve had the opportunity to hire a lot of people. Student Ministry Pastors, Campus Pastors, Children’s Pastors, Worship Pastors, Executive level roles and Administrative roles. I’ve run the searches myself and used an Executive Search Firm. I’ve even had the opportunity as a consultant to help other churches find their right next hire. Hire the right person and the whole team benefits. When you invite the right person to join your team not only is there is an infusion of new talent, but also new ideas, fresh eyes, and a new well of experiences to go to. One new hire can make the entire team better. On the other hand, hire the wrong person and you can pay a price you weren’t prepared to pay. While at first pass this post may come off as negative, the goal I can assure you, is to be helpful. I’ve had to say no to more people than I’ve said yes to. My hope is that this post will help move you in the direction where you’d hear me, or someone else, say yes to you in the near future.

3. How to Identify Young Leaders in the Church

Do a quick Google Search and you’ll find volumes written about this next generation entering the workforce. Much of it is written from a negative perspective. The search will tell you that this generation is entitled, lazy, they don’t follow through and they can’t be trusted with real responsibility. This trend has great implications for the modern day church. And while the researchers might be right, I still believe that there are great up and coming leaders in the next generation taking their place in the church today. Two reasons stand out and have convinced me.

4. The Art of Difficult Conversations

If you lead a team long enough, eventually there are going to be some difficult conversations that are going to happen. No one wants to have difficult conversations, there’s nothing fun about them. But if you care about the team and if you care about your teammates then eventually someone is going to need to be confronted. It could be poor work ethic, breaking organizational values, underperformance, misrepresenting the organization, or it could even be a moral or ethical problem just to name a few. But who is the right person to have that difficult conversation when it needs to happen?

5. Leading Through Change: What Game is Your Church Playing?

On a regular basis at Sun Valley Community Church (the church I have the honor of serving at) we get the staff together from all three campuses for leadership development and training. This past week one of our Lead Pastors, Chad Moore, shared about the different games that churches play. I thought I’d share with you some of the key take-aways and learnings. Do you know what game your church is playing? Follow this link to learn more about the “4 Stages of a Church Staff Team.”

Posted in Leadership

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The Art of Difficult Conversations

Tuesday, August 19, 2014

If you lead a team long enough, eventually there are going to be some difficult conversations that are going to happen. No one wants to have difficult conversations, there’s nothing fun about them. But if you care about the team and if you care about your teammates then eventually someone is going to need to be confronted. It could be poor work ethic, breaking organizational values, underperformance, misrepresenting the organization, or it could even be a moral or ethical problem just to name a few. But who is the right person to have that difficult conversation when it needs to happen?

**1. Who has built the most Trust?**

Whoever has the most trust with the individual being confronted needs to lead out in the conversation. If there is any shot at the team member hearing what is being said and responding well to the challenging conversation there must be a foundation of trust. They must know that you care for them, that you believe in them, and that your intentions are pure (otherwise you wouldn’t be having the conversation). Trust gives you the latitude to have a difficult conversation and expect a great response.

**2. Who are they going to hear from?**

If you care about keeping the team member think about who is going to be the most clear with them in the conversation. I’ve seen countless times when a supervisor confronts or coaches a team member and the two walk away with very different versions of the situation due to the inability of, or discomfort that the supervisor had with clearly delivering challenging news. Clarity is king in confrontation. Make sure whoever is going to say it, says it clearly.

**3. Who are they going to respond to?**

The goal of confronting a team member is not to have them leave the team. That’s not confrontation or coaching, that’s called firing someone. The goal of confronting a team member is to have them respond in a positive manner to a negative behavior or situation. The goal is behavioral change right? So whom are they going to respond the best to? Let that person have the difficult conversation.

Last Thought: While ideally the team member’s supervisor would be the person who fits these three criteria, that’s not always the case (for a myriad of reasons). So sometimes having someone else in the room leading much of the conversation other than the supervisor isn’t such a bad idea.

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Posted in Leadership, Staffing

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A Large Multisite Church in Phoenix is Hiring a Preteen Pastor

Tuesday, August 12, 2014

I’m pleased to announce a new Staff Search. Sun Valley Community Church, the church I have the honor of serving at, is beginning a national search for a Preteen Pastor to lead the ministry to 5th & 6th grade students on our Gilbert Campus. Sun Valley began as a church plant in 1990 in Chandler, Arizona. Over the years Sun Valley has grown into a large mult-site church in the Phoenix metro area. Currently there are three campuses located in Gilbert, Tempe and Casa Grande with a total weekend attendance of over 5,000 people. Sun Valley was recently named by Outreach Magazine as one of the top 10 fastest growing churches in America. The Gilbert Campus is the original and largest campus with well over 3,500 in weekly average attendance. Sun Valley was recently featured in a new book by Leadership Network about church mergers: Better Together: Making Church Mergers Work. To learn more about that story click here Part-1 and Part-2.

Interested in learning more? Continue reading below:

Posted in Staffing

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10 Things You Lose when Your Church Grows

Sunday, July 13, 2014

It’s impossible for your church to grow and everything to stay the same. I know it would be nice if everything could stay the same as the church grows, but it can’t. And the secret underlying truth is as your church grows you will lose some things along the way. But that’s kind of the point. You simply can’t move from here (current reality) to there (preferred future) and everything stay the way it is. If it did, you’d never get “there,” you’d just stay where you are. Understanding that, here are 10 things you lose when your church grows:

#1 People

This isn’t the goal of growth and no one “wants” to lose people, but it’s inevitable with growth. You are going to lose people. You’ll hear the age old complaint, “The church is changing and it’s not what it used to be.” But that’s kind of the point isn’t it? If every church stayed the way it was, no one new would enter the kingdom. And if every person stayed the way they were they’d never be conformed into the image of Christ. Change is required to walk with Jesus.

#2 Staff & Volunteers

The most difficult thing to lose as the church grows is not just people but key people. Particularly Staff and Volunteers. However the reality is the people that got you to where you are aren’t necessarily going to take you where you’re going. They had a particular personality, gifting, and skill-set to be the right person at the right time. But that also inevitably means that eventually everyone is the wrong person at some point as well.

#3 Your Parking Spot & Favorite Seat

Chances are if your church is going to grow it means there are going to be new people showing up, and unless you have your name on your parking stall and a sign on your seat eventually you’re going to head to church and have to find another place to park and another place to sit. If your church is going to grow it means you’re going to have to get used to change, and you’re going to have to give something up. Probably a lot of something.

#4 Relational Connections

When the church is smaller you can lean into and lead through key relational connections. In fact you can know everyone in the church when the church is smaller. Not so in a larger church. It doesn’t mean everyone can’t be known it just means you can’t know everyone.

#5 Segment Targeted Ministries

In a smaller church, moments like child dedications and high school graduations can be celebrated in the main worship service. As the church grows these celebrations will come to be limited to Segment Targeted Ministries such as Children’s or Student Ministries.

#6 Insider Focused Ministries

As your church grows you will begin to lose insider-focused ministries. You know, those ministries that keep the core long-term attenders happy but have no impact on people outside the faith. Time, finances, facility and people resources (which all have finite limitations) will naturally transition towards reaching outsiders. Sorry ladies, that quilting club might not make it.

#7 Ambiguity

Clarity is king when growth takes place. If your church is going to grow it means you are going to leave ambiguity behind. You are going to have to get crystal clear on vision, roles, action, cultural behaviors and what the next hill is. In fact that speed at which you are able to move forward hinges on your ability to shed ambiguity.

#8 Winging It

If your church is going to grow, those days of just winging it are going to come to a close. The days of just walking in and using a room, or taking some tables and chairs for a family reunion are over. It will take a coordinated effort to integrate the ministry calendar, budget resources, and people. You’ll need to learn to plan your work and work your plan, because you get what you plan for.

#9 Ministry Preferences

As the church grows you lose your ministry preferences as the leader, unless you’re a micro-manager, but if that’s the case then there is already a lid on the growth of your church. As the leader you’re not going design ministry the way you once did. Your attention will need to be elsewhere. And not everything is going to do things the way you would. Don’t freak out. If they’re doing it at 80% of how you would do it, let it go. If it’s under that threshold then coach them.

#10 The Power to make Decisions

Guess what. As the church grows something counter-intuitive happens. Instead of gaining decision making, as the leader you actually lose out on making decisions. You’ll make less day-to-day decisions but the decisions you’ll make will be heavier and affect everyone.

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Posted in Leadership