How many People should be Volunteering at your Church?

Tag Archive - volunteer

How many People should be Volunteering at your Church?

Wednesday, March 25, 2015

Did you know that there is a direct connection between the amount of money a church invests in staffing and the number of people who volunteer? What we’ve discovered in our research at the Unstuck Group is that the as a church increases its spending on staffing the number of people volunteering decreases.

Translation: if you want more people to volunteer at your church you may need to spend less on staffing.

What we’ve learned through our experience and research is that the average church in America is mobilizing 43% of their adult and student population in volunteer opportunities. The reason it is so critical for churches to address this and take steps to move their culture in the right direction is because volunteering is discipleship. It’s not about filling roles and getting ministry done through people. It’s not about what we want from people, but rather what we want for people. Mobilizing people into volunteer roles is the ministry of pastors and church leaders. It is discipleship. Because volunteering and living an others first life is the very essence of what it means to live like Jesus.

Interested in learning more? Download the ebook “Vital Signs: Meaningful Metrics That Keep a Pulse on Your Church’s Health” or consider engaging the Unstuck Group to do a Ministry Health Assessment with your church to discover the health levels at your church and develop a plan to move things forward.

In the meantime below is a free exercise you can do with your team to begin addressing the volunteer culture at your church:

Posted in Leadership, Volunteers

5 Articles that will Help your Church Make Vision Real

Tuesday, March 10, 2015

Thank you for making February an incredible month here at Helping Churches Make Vision Real! It’s great staying connected with readers through social media and hearing that these articles have been helpful. So, thank you for connecting with me through the content on this blog! You made these the top 5 Posts from this last month. If you missed out on any of them, here they are all in one place for your convenience!

#1 Why People Don’t Volunteer at Church Anymore

I’ve never worked with a church that said they had enough volunteers to accomplish the vision that Jesus has given them. In fact here are some of the most common reasons why people may not be volunteering at your church…

#2 10 Principles to Building a Great Guest Experience at your Church

Do you know how to build a great guest experience at your church? Are you starting with the right building blocks? This top 10 list has been built from my experience of working with churches across the country the past couple of years with the Unstuck Group.

#3 How to Keep your Best Staff Members from Leaving

One in two church staff members is open to new employment. At the Unstuck Group were shocked to learn this during our latest research on church staffing and structure. At the same time, our experience confirms that many church staff members are simply unsatisfied. If it’s true that half of staff members are willing to leave, how can you possibly build and retain an effective ministry team?

#4 The Humility Test: Can you Admit when you’re Wrong?

The look on Richard Sherman’s face near the end of the Super Bowl last night is priceless. You know the moment. The score was 28-24. Seattle had the ball, 2nd and goal from the 1 yard line with 24 seconds left on the clock. Score a touchdown (gain just 1 yard in 3 attempts) and they go down in history as repeat Super Bowl Champions…

#5 Should your Church go Multisite? An interview with Jim Tomberlin & Tony Morgan

Recently I had the opportunity to have a conversation with Tony Morgan and Jim Tomberlin about multi-site strategy in 2015. Here are a few of the highlights:

There are now 5,000+ multi-site churches in our country.
37% of all multi-site churches start through mergers.
Most multi-site churches (85%) never grow beyond three total locations. Jim says most still act like a single-site church by not re-structuring to handle more campuses. But trying to add a 4th campus without changing your systems and structure rarely works.
Multi-site is not a growth engine. It will accelerate growth in a healthy church, but if you’re not already outreach-driven, multi-site probably won’t work to help you grow.
The average size of a church that adds its first multi-site campus is 1,200.

Photo Credit: justin fain via Compfight cc

Posted in Leadership

How Many People should your Church have on Staff?

Sunday, March 8, 2015

Before you buy into the idea that you need another staff person at your church, think again. That just may be the worst decision you make at your church this year.

It’s not uncommon in churches that I work with to hear them say, “We need to add more staff.” After all if there are problems or areas where the church is stuck then throwing staff at that problem will surely fix it…right? Well, not always. In fact the opposite may be true. In fact the most effective churches that I see have a tendency to hire fewer staff not more staff. They hire more competent team members who have the ability to turn attenders into volunteers, volunteers into leaders, and build teams. Instead of paying people to do ministry they pay people to lead others to do ministry.

At the Unstuck Group we encourage churches to staff to a ratio of 100:1. As you can see in the chart above the average ratio of attendance to staff in most churches is 86:1. In other words for every 86 people in attendance at the church (including adults and kids), there’s typically one full-time staff person.

This number includes all paid staff at the church. That means administrative staff, support staff, ministry staff and pastors. This number also includes both full-time and part-time staff. We calculate the full-time equivalent (FTE) number by adding the total average number of hours part-time staff work and then dividing by 40. That number is added to the number of full-time staff to get the FTEs. For example, if there are 5 full-time employees and 10 part-time employees working a combined average of 200 hours per week, that makes for a total of 10 FTE’s.

Over staffing is a big deal in churches because it’s usually an indicator that:

1. The church has become Insider Focused

Typically an overstaffed church is paying people to do ministry and run programs to keep long-time people in the church happy.

2. The church has a Poor Culture of Volunteerism

There is a direct connection between staffing and volunteerism at churches. Generally the more a church spends on staffing the less likely attenders are to serve.

3. The church has Stopped Growing

There is also a direct connection between staffing and church growth. What we’ve discovered in our research at the Unstuck Group is that the more a church spends on staff the more the rate of attendance growth slows.

In other words the more staff your church has the more likely your church is to become insider focused, have a low level of buy-in and volunteerism by attenders, and to be plateaued or in decline.

Posted in Leadership, Staffing, Volunteers

Why People don’t Volunteer at Church Anymore

Sunday, February 22, 2015

According to the U.S. Census Bureau 1-in-4 adults volunteered their time in 2013. Altogether, 62.6 million Americans volunteered nearly 7.7 billion hours in 2013. Based on the Independent Sector’s estimate of the average value of a volunteer hour, the estimated value of this volunteer service is nearly $173 billion.

People in the community you live in volunteer their time. That includes people in your community who know Jesus and those who don’t know Jesus. But are they volunteering at your church?

In our research at the Unstuck Group we’ve discovered that:

The average church in America engages 43% of their adult and student attenders in some kind of volunteer role.
The Top 10% of churches in America engage more than 72% of their adult and student attenders in some kind of volunteer role.

That being said, I’ve never worked with a church that said they had enough volunteers to accomplish the vision that Jesus has given them. In fact here are some of the most common reasons why people may not be volunteering at your church:

1. Your Church has too many Paid Staff

A common reason many churches lack volunteers is because they pay their staff to “do” the ministry instead of “lead” the ministry. At the Unstuck Group we encourage churches to move towards a staffing ratio of 1:100 (1 full-time-equivalent staff person for every 100 people attending the church). The most effective churches have a tendency to move towards having fewer, more competent, and higher compensated staff.

2. Your Church has no Compelling Vision

Volunteering is one of the ultimate statements that someone can make that says, “I believe in this place and I’m with you.” The percentage of people volunteering at your church should act as an indicator as to how many people have bought into your vision and are “with you.” Does your church have a compelling vision that naturally inspires involvement?

3. Your Church has Poor Volunteer Strategies

Poor volunteer strategies are common in church-world. Often times we make it difficult for people to volunteer by making them fill out an exhaustive multi-page application, do a face-to-face interview with a staff member, go through a background check (which I’m in favor of when it comes to working with minors), take a class, or be a church member. Making people jump through hoops to volunteer that are often meant to increase commitment can actually have the converse affect and become barriers for people to overcome that they simply won’t waste their time with. There is a difference between volunteering and leading. I imagine there are probably some roles at your church where someone doesn’t even need to know Jesus to volunteer.

4. Your Church cares more about the Ministry than the Volunteer

Asking people to volunteer every week in the kids ministry because you have a value of consistency for the kids involved in the kids ministry may be noble, but alas ineffective. It’s a sure way to lose volunteers. It also keeps others from getting involved because the same person is in there volunteering every week, not making room for more volunteers. Often times I see churches that care more about what they can get out of a volunteer instead of what they can invest in a volunteer. Churches forget that volunteering is discipleship. People actually grow spiritually by volunteering and living out an others oriented life. So why not do what’s best for the volunteer instead of the kids? Those kids aren’t there every week anyway. If you do what’s best for the volunteer, chances are you’ll have happier, more fulfilled and more consistent volunteers. Which would make for a better ministry wouldn’t it?

At the Unstuck Group we help churches benchmark their behaviors and metrics to gauge their Church Health through a Ministry Health Assessment tool. Interested? Follow this link to learn more.

Posted in Leadership, Volunteers

Top Posts of 2014 #9: “10 Things You Lose when your Church Grows”

Monday, December 22, 2014

We’re continuing to count down the top 10 posts of 2014! This post struck a nerve. When people talk about “church growth” the typical conversation is all about more people, more buildings, and more impact. However what no one is telling you is that when our churches grow, there are things we lose along the way. And that’s not a bad thing.

It’s impossible for your church to grow and everything to stay the same. I know it would be nice if everything could stay the same as the church grows, but it can’t. And the secret underlying truth is as your church grows you will lose some things along the way. But that’s kind of the point. You simply can’t move from here (current reality) to there (preferred future) and everything stay the way it is. If it did, you’d never get “there,” you’d just stay where you are. Understanding that, here are 10 things you lose when your church grows:

#1 People

This isn’t the goal of growth and no one “wants” to lose people, but it’s inevitable with growth. You are going to lose people. You’ll hear the age old complaint, “The church is changing and it’s not what it used to be.” But that’s kind of the point isn’t it? If every church stayed the way it was, no one new would enter the kingdom. And if every person stayed the way they were they’d never be conformed into the image of Christ. Change is required to walk with Jesus.

#2 Staff & Volunteers

The most difficult thing to lose as the church grows is not just people but key people. Particularly Staff and Volunteers. However the reality is the people that got you to where you are aren’t necessarily going to take you where you’re going. They had a particular personality, gifting, and skill-set to be the right person at the right time. But that also inevitably means that eventually everyone is the wrong person at some point as well.

#3 Your Parking Spot & Favorite Seat

Chances are if your church is going to grow it means there are going to be new people showing up, and unless you have your name on your parking stall and a sign on your seat eventually you’re going to head to church and have to find another place to park and another place to sit. If your church is going to grow it means you’re going to have to get used to change, and you’re going to have to give something up. Probably a lot of something.

#4 Relational Connections

When the church is smaller you can lean into and lead through key relational connections. In fact you can know everyone in the church when the church is smaller. Not so in a larger church. It doesn’t mean everyone can’t be known it just means you can’t know everyone.

#5 Segment Targeted Ministries

In a smaller church, moments like child dedications and high school graduations can be celebrated in the main worship service. As the church grows these celebrations will come to be limited to Segment Targeted Ministries such as Children’s or Student Ministries.

#6 Insider Focused Ministries

As your church grows you will begin to lose insider-focused ministries. You know, those ministries that keep the core long-term attenders happy but have no impact on people outside the faith. Time, finances, facility and people resources (which all have finite limitations) will naturally transition towards reaching outsiders. Sorry ladies, that quilting club might not make it.

#7 Ambiguity

Clarity is king when growth takes place. If your church is going to grow it means you are going to leave ambiguity behind. You are going to have to get crystal clear on vision, roles, action, cultural behaviors and what the next hill is. In fact that speed at which you are able to move forward hinges on your ability to shed ambiguity.

#8 Winging It

If your church is going to grow, those days of just winging it are going to come to a close. The days of just walking in and using a room, or taking some tables and chairs for a family reunion are over. It will take a coordinated effort to integrate the ministry calendar, budget resources, and people. You’ll need to learn to plan your work and work your plan, because you get what you plan for.

#9 Ministry Preferences

As the church grows you lose your ministry preferences as the leader, unless you’re a micro-manager, but if that’s the case then there is already a lid on the growth of your church. As the leader you’re not going design ministry the way you once did. Your attention will need to be elsewhere. And not everything is going to do things the way you would. Don’t freak out. If they’re doing it at 80% of how you would do it, let it go. If it’s under that threshold then coach them.

#10 The Power to make Decisions

Guess what. As the church grows something counter-intuitive happens. Instead of gaining decision making, as the leader you actually lose out on making decisions. You’ll make less day-to-day decisions but the decisions you’ll make will be heavier and affect everyone.

Photo Credit: road_less_trvled via Compfight cc

Posted in Leadership

Page 11 of 15« First...«9 101112 13 »...Last »