Marcus Buckingham, world’s leading authority on strengths, performance and engagement, founded The Marcus Buckingham Company following 30 years at Gallup. He is the best-selling author of multiple books, including Now, Discover Your Strengths. A Summit favorite, Buckingham will challenge everyone to rethink the vital leadership function of performance management – based on his latest multi-year research, recently featured in Harvard Business Review.
- Excellence is not the opposite of failure
- If you want to learn about sales study great sales people
- If you want to learn about great leadership study great leaders
- The opposite of bad leadership is not necessarily good leadership…If you study “bad” and invert it you get “not bad” …not great
- The difference between a happy marriage and an unhappy marriage is not the amount of fights it’s what happens in the space between the fights
- Most companies don’t know what teams exist and what they do because most work happens informally
- Your job as a leader is to build more teams like your best teams
- I’m really enthusiastic about the mission of my company
8 Statements about work
- I am really enthusiastic about the mission of the my company
- At work I clearly understand what is expected of me
- In my team I am surrounded by people who share my values
- I have a chance to use my strengths everyday at work
- My teammates have my back
- I know I will be recognize for excellent work
- I have great confidence in my company’s future
- In my work I am always challenged to grow
Everyone on your team needs these 2 things from you:
- Make me feel part of something bigger than me
- Make me feel special
- Everyone’s favorite subject is themselves
- Performance reviews are all bogus
- People can’t rate other people…we’ve known this for years based on real research
- 61% of our ratings of others is based on ourselves not others behaviors
- The problems isn’t the ratings…you have to have numbers because you have to invest differently in people – so how do you get good data?
- Self-rating on those 8 questions can help you get better data
2 questions trump the other 6
- (Do) I have a chance to use my strengths every day at work?
- At work (Do) I clearly understand what is expected of me?
- There is a silver bullet: frequent strengths based check-ins about near-term future work (one on one…what are your priorities this week and how can I help?) Accountability
- Because a year is 52 little sprints
- If you wait and do it monthly the whole time you’re facing backwards instead of forward
- People don’t want feedback they want attention and coaching
- Help them get better don’t just criticize what they do wrong
- The perfect span of care is the amount of people you can have a frequent touch base with each week…this is leading…this is what you should be busy with
Posted in Leadership
